Case Manager, Mental Health

**CASE MANAGER, MENTAL HEALTH**

**Toronto Integrated Service Team - (**TE IST** )**

**One (1) Bargaining Unit, Permanent Full -Time Position**

**Existing Vacancy**

**Monday-Friday 9:00am-5:00pm**

**Compensation $28.54/hour-** **$33.12/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**

The Case Manager, Mental Health will contribute to the development of comprehensive client-centered assessments and treatment plans, provide community-based case management supports to an assigned group of clients and also assume responsibilities for coordinating and/or facilitating client group sessions. This case manager will have specific expertise enabling them to provide education, information and support to promote hope and the pursuit of personal recovery.

**About the Team**

The Toronto Integrated Service Team is presently seeking two (2) experienced, dynamic and motivated Case Manager's to join our interdisciplinary program. This team is comprised of Case Managers who have expertise in Acquired Brain Injuries, Mental Health, Dual Diagnosis, Geriatric Mental Health and Addictions.

**Primary Responsibilities**:

- Conduct face-to-face assessments with clients at their locations including but not limited to home, shelters and hospitals.
- Interact directly with referral source, physicians, and other services involved in client’s care.
- Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs.
- Develop coordinated care plans with/ for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required.
- Collaborate with other systems, organizations and individuals from courts, probation, short-term residential beds program, hospital and community to ensure a well-coordinated service system.
- Record client status/progress using the appropriate documentation system.
- A combination of a post-secondary degree or diploma in a relevant field with, 2 years of direct experience in the delivery of community mental health services.
- Sound clinical knowledge and understanding of the Service Users population and demonstrated ability to work independently and effectively with individuals with serious mental illness and complex needs.
- Extensive knowledge of community services and resources relevant to client population will be considered an asset.
- Demonstrated ability to provide holistic and comprehensive case management services to all clients including initial and ongoing assessments, goal setting, short and long-term case plan development, crisis intervention, progress monitoring, individual money management.
- Knowledge of principles of case management theory and practice.
- Demonstrated ability to use problem-solving techniques to identify and assess Service Users needs and develop appropriate intervention strategies.
- Demonstrated ability to engage in a meaningful relationship with a broad range of Service Users, including those who are resistant.
- Skillful in assertive outreach and follow-up using a flexible approach to support/assist Service Users in remaining engaged.
- Excellent knowledge of community resources and demonstrated ability to negotiate with others on behalf of Service Users.
- Excellent communication and interpersonal skills.
- Excellent clinical judgment and decision-making skills including a keen awareness of Service Users-clinician boundary issues.
- Experience in working within a multidisciplinary team.
- Experience with group facilitation is considered an asset.
- Knowledge of and commitment to an Anti-Racism Anti-Oppression framework as well as an ability to articulate and implement Recovery Philosophies.
- Proficient in MS Office, and OCAN documentation.
- Experience working in a community agency an asset.

**Other Requirements and Working Conditions**:

- Conduct visits in the Service Users' homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding.
- Comfortable working with a broad range of Service Users groups.

**Application Details**:
Please forward a cover letter and your current resume **on or before March 12th, 2025 by 4:00 pm** with the **reference Job Posting EX353.**

**Cota's Values & Commitment**

Cota's core values of Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognizing everyone's contributions, respect of everyone's dignity, unique expe