Case Manager, Mental Health

**CASE MANAGER, MENTAL HEALTH**

**Assertive Housing First Team **(**AHFT )**

**One (1) Bargaining Unit, Contract Full-Time Position Until July 31, 2025**

**Monday-Friday 8:30am-4:30pm - Weekends**

**Compensation: $28.54 hour**

**About Cota**

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities.

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives.

To find out more about us and our programs/services and employee benefits please visit our website

**Role Overview**

We are seeking Case Manager, Mental Health in a AHFT Team who will be completing a comprehensive mental health and physical health assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks.

**About the Team**

Cota’s Assertive Housing First Team(s) provide support to adults (18+ years) who are homeless in the City of Toronto and are living with a serious mental illness. Cota operates two AFHT services. Combined they provide AHFT support across the entire city of Toronto. Each interdisciplinary team works with individuals to find safe and affordable housing based on personal preferences and provides intensive interdisciplinary team supports to assist them in maintaining housing stability and their pursuit of personal recovery.

**Primary Responsibilities**:

- Conduct face-to-face assessments with clients at their locations including but not limited to home, shelters and hospitals.
- Interact directly with referral source, physicians, and other services involved in client's care.
- Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs.
- Develop coordinated care plans with/ for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required.
- Collaborate with other systems, organizations and individuals from courts, probation, safe beds, hospital and community to ensure a well-coordinated service system.
- Record client status/progress using the appropriate documentation system.
- Plan and facilitate group activities/events to promote service user engagement/participation, development of social networks and skills acquisition.
- A combination of a post-secondary degree or diploma with 4 years direct experience in the delivery of community mental health services
- Sound theoretical and practical knowledge of mental illnesses and addictions.
- Sound clinical knowledge and understanding of the client population and demonstrated ability to work independently and effectively with individuals with serious mental illness, addictions and complex needs.
- Demonstrated ability to provide holistic and comprehensive case management services to all clients including initial and ongoing assessments, goal setting, short and long-term case.
- Plan development, crisis intervention, progress monitoring, individual money management.
- Tenant education, advocacy and referrals.
- Knowledge of case management and harm reduction principles, theory and practice.
- Demonstrated ability to use problem-solving techniques to identify and assess client needs and develop appropriate intervention strategies.
- Demonstrated ability to engage in a meaningful relationship with a broad range of clients, including those who are resistant.
- Skillful in assertive outreach and follow-up using a flexible approach to support/assist clients in remaining engaged.
- Excellent knowledge of community resources and demonstrated ability to negotiate with others on behalf of clients.
- Excellent communication and interpersonal skills.
- Excellent clinical judgment and decision-making skills including a keen awareness of client-clinician boundary issues
- Experience in working within a multidisciplinary team.
- Knowledge of and commitment to an Anti-Racism Anti-Oppression framework as well as an ability to articulate and implement Recovery Philosophies.
- Proficient in MS Office, and OCAN documentation.

**Other Requirements and Working Conditions**:

- Conduct visits in the clients’ homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding.
- Be comfortable working with a broad range of client groups.
- This position is 8:30am - 4:30pm with weekends and may require some evenings.
- Must have access t