Front Desk Administrator

**Front Desk Administrator**

**About Us**:
At Regional Group, we're not your typical real estate company - we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential projects in various stages of development in Ontario and Quebec. Additionally, our management portfolio includes over 2.9 million square feet of commercial space and 2,000 residential units. Through our homebuilding division, eQ Homes, we consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

**About the Role.**

Are you passionate about creating lasting first impressions? Do you thrive in a role that involves welcoming visitors, assisting clients, and managing administrative tasks with precision? Join us as a Front Desk Administrator where you'll be instrumental in setting a positive tone for our workplace and ensuring seamless operations. Let's make every interaction count and leave a lasting impression together

**Key Responsibilities.**

Reception desk:

- Provide full-time reception coverage, maintaining the area, opening, and closing procedures.
- Answer telephone, take & relay messages. Greet persons entering organization, direct person to correct destination.
- Deal with queries from the public and stakeholders.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Process courier requests, receiving and sorting daily mail.
- Maintain a daily logbook for client pick-ups & deliveries.
- Update reception binder on a timely basis

General office upkeep:

- Open and close all kitchens daily, ensuring adequate supplies are readily available. Follow specific procedures for the Kosher kitchen.
- Ensure meeting rooms and common areas are tidy after each meeting.
- Ensure all common areas are neat and tidy at the start and end of the day.

Training Administration:

- Scheduling training as requested, and at times may include booking accommodation and flights.
- Booking training in calendars and adding to the HRIS.
- Sending training feedback forms and ensuring it is captured.
- Maintaining total cost for training booked and any other associated costs monthly.

Inventory Maintenance:

- Monitor inventory levels in all kitchens and printing rooms.
- Provide the Office Coordinator with Inventory to be ordered.

Administrative support:

- Scheduling meetings and booking office related events.
- Opening AP mail, logging and scanning to the appropriate digital mailbox.
- Any other administrative tasks as directed by the Director, Human Resources.

**About You.**
- At least 3-5 years’ experience in an administrative position.
- At least 2-3 years’ experience in a receptionist position.
- Bilingualism (English and French) is an asset.
- Mature, pleasant, and professional demeanor.
- Excellent customer service skills.
- Excellent organizational skills and attention to detail.
- Proficient in MS365 Suite.
- The ability to effectively prioritize and execute multiple tasks.
- Excellent communications (written and verbal) and interpersonal skills.
- Flexibility and the capacity to embrace and promote change.

**Why Join Us.**
- We empower our people to strive for creativity, uniqueness, and distinction.
- We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
- We take pride in shaping real estate in Ottawa for over 60 years.
- Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.
- Benefit from 15 paid vacation days plus additional PTO to ensure a healthy work-life balance.
- Thrive in a supportive environment with ample growth opportunities to nurture your career.
- Our driven values are Integrity, Commitment, Innovation, Attention, Balance, Gratitude, and Leadership.

**_ Regional Group_**_ _is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs._