Supervisor Evenings

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in caring for their guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Shift Supervisor also ensures the team contributes to achieving A&W operating standards for the restaurant, and achieving financial results on their shift **You will excel and find happiness in this job if you**: - Have proven exceptional guest service skills - you know what it takes to rally a team to deliver this to every guest on every visit; - Enjoy mentoring people - you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests; - Embrace change - and get excited to rally the team to implement new innovation from A&W; - Have a knack for dealing well with a variety of people; - Have initiative, good judgement and decision making - you’re also responsible, reliable and honest. - Love working in a team - and together as partners to get the job done in a dynamic fast food environment. Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. Why work at A&W? - We pride ourselves in using real, naturally-sourced and delicious ingredients in everything we serve. - We’re all about doing the right thing, even if it’s not the easy thing. From animal welfare, environmental impact, the food we serve, the people we employ and the communities we call home, we’re always striving to take the high road, no matter how challenging it gets. - We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need. - You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure and the chance to cook some of the best-tasting food in Canada. - We pay a competitive wage. - As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work. Climate Goals - Every day I bring my best to my work and my team. - I build a safe environment by welcoming, accepting and respecting everyone in our community. - We hustle to delight each guest with the convenience they crave. - We earn the trust of our guests and each other by always doing what’s right. - I embrace change and welcome the future with creativity and courage. - We work together as partners pursuing common goals and shared success. - We listen to understand each other. - I invite, share and act on feedback to continuously learn and improve. - I recognize, celebrate and take pride in our big and small wins. **Job Types**: Full-time, Permanent **Salary**: $16.00-$18.00 per hour Additional pay: - Overtime pay - Tips **Benefits**: - Dental care - Discounted or free food - Extended health care - Store discount - Vision care Schedule: - 8 hour shift - Evening shift