Veterinary Assistant/receptionist

5 days ago

Surrey, Canada Apollo Animal Hospital Full time

## Job Summary

# Responsibilities
- Greet clients and their pets with a friendly and welcoming demeanor
- Answer phone calls, schedule appointments, and manage the front desk
- Maintain accurate records of patient information and appointments
- Assist with billing and processing payments
- Coordinate communication between clients, veterinarians, and staff
- Keep the reception area clean and organized
- Responsible for basic animal husbandry for patients in Wards and ICU - water, food, walks, grooming, bathing etc.
- Ensures that all kennels are cleaned, disinfected and properly maintained with clean bedding for patients.
- Ensures that floors and surfaces in Wards/ICU and Isolation are properly cleaned and disinfected.
- Responsible for the completion of daily, weekly and monthly cleaning checklists.
- Ensures that Wards/ICU/Isolation supplies are maintained throughout each shift.
- When needed, ensures that all supply orders are unpacked, inventory placed in designated storage areas and that all invoices are delivered appropriately.
- Responsible for training new Kennel Attendants as part of the onboarding process.
- When requested, ensures that exam rooms are cleaned, disinfected and properly maintained.
- Understands the importance of prioritizing tasks and keeps oneself busy and productive during work shifts.
- Ensures the upkeep of laundry.
- Perform other duties as assigned.

# Skills
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in basic computer skills for data entry and appointment scheduling
- Ability to multitask in a fast-paced environment
- Experience in a laboratory setting is a plus

Join our team as a Veterinary Receptionist where you can contribute to the well-being of pets and their owners while working in a supportive environment.

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.40-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Overtime
- Weekends as needed

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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