Budtender

6 days ago

Thunder Bay, Canada J Supply Full time

**WHO WE ARE**
Stylish and approachable, we are focused on the customer. Our locations provide safe, engaging, informative
and discovery based experience for the recreational cannabis consumer. Our stores have a modern sense of
style that serves the diverse range of discerning clientele. Whether a seasoned consumer or someone looking
to try for the first time, customers enjoy our informed staff and segment-leading interactive design ensuring
an experience that surpasses expectations.

**WHY THIS ROLE IS IMPORTANT**
Budtenders at J. Supply Co are more than just your local cannabis experts. With a true passion for the plant,
our staff know how to share their knowledge with guests. But what sets them apart is their ability to create a
truly unique guest experience. Our Budtenders build loyalty through authentic guest relationships,
appropriately determining what products are right for each customer. A deep understanding of recreational
cannabis products helps them to drive sales through education and awareness. Our Budtenders demonstrate
high levels of integrity and initiative, owning new challenges that pop up on a daily basis. They are always
trying to better themselves, seeking out new product information, knowledge and feedback. And they do all
this while being kind, genuine and responsible individuals. Budtenders at J. Supply Co don’t see the store as
just another dispensary - they see it as a way to improve lives through sustainable access to cannabis.

**RESPONSIBILITIES**
- Create positive guest experiences by building loyalty and carefully considering each guest’s unique

needs
- Display a strong foundation of cannabis knowledge, while showing initiative to create compelling yet

convenient cannabis shopping experiences
- Consistently look for areas to make improvements to operations and business results
- Drive sales by educating guests on cannabis products and accessories
- Successfully achieve sales targets and other key business metrics
- Support with completing all tasks and duties as assigned
- Adhere to all company training, operational standards and procedures
- Ensure compliance with all company policies and programs
- Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers
- Complete tasks as assigned by Managers
- Other duties as assigned

**QUALIFICATIONS**
- 1-3 years experience in customer service with a preference for retail
- Proven ability to deliver positive guest experiences and develop customer loyalty
- Ability to handle multiple priorities in a fast-paced environment
- Strong verbal and written communication with excellent organizational skills
- Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods
- True passion for cannabis products and education
- Open to feedback and eager to improve
- Responsible, reliable, and guest-oriented

Budtender Job Description

**REQUIREMENTS**
- Minimum age 19 years old
- Able to lift boxes 5-35 lbs
- Must be willing to work shifts scheduled by company and comfortable with ever changing duties

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