Customer Experience Representative

1 week ago

Burlington, Canada Indigo Full time

Company Description

**Location**: Indigo Burlington Centre

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning

**We play by the following rules**:
We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
**Job Description**:
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**:
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Additional Information

WELCOME HOME

  • Customer Experience Representative

    7 days ago

    Burlington, Canada Balazs Full time

    Customer Experience Representative page is loaded## Customer Experience Representativelocations: Burlington, ON - N Service Rdtime type: Full timeposted on: Posted Todayjob requisition id: R10082074Air Liquide is Hiring for a Customer Experience Representative in Burlington !At Air Liquide Canada, we are committed to building a diverse and inclusive...

  • Customer Experience Representative

    6 days ago

    Burlington, ON, Canada Air Liquide Full time

    How will you CONTRIBUTE and GROW?Air Liquide is Hiring for a Customer Experience Representative in Burlington !At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We are looking for you!Collaborative...

  • Customer Experience Representative

    6 days ago

    Burlington, ON, Canada Air Liquide Full time

    How will you CONTRIBUTE and GROW?Air Liquide is Hiring for a Customer Experience Representative in Burlington !At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We are looking for you!Collaborative...

  • Summer Student

    1 day ago

    Burlington, Canada Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: Customer Experience Center Representative **Entity and activity description** **__________**: **Are you a MATCH?**: **Missions and Responsibilities** **Incumbents must have experience in an industrial setting and be able to respond to customer **questions related to welding needs. They must be able to prioritize and...

  • Customer Experience Representative

    7 days ago

    Burlington, Canada Air Liquide Full time

    **About Us** A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience! **How will you CONTRIBUTE and...

  • Customer Experience Representative

    2 weeks ago

    Burlington, Canada Indigo Books & Music Full time

    Company Description **Location: Indigo Burlington Centre** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Customer Experience Representative

    7 days ago

    Burlington, Canada Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: Entity and activity description **Missions and Responsibilities** **Incumbents must have experience in an industrial setting and be able to respond to customer **questions related to welding needs. They must be able to prioritize and manage their time well.** **__________**: **Are you a MATCH?**: - Some prior...

  • Customer Experience Representative

    5 days ago

    Burlington, Canada City of Burlington, Ontario Full time

    **Description**: **Working for the City of Burlington** A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you...

  • Customer Experience Representative

    2 weeks ago

    Burlington, Canada Indigo Books & Music Full time

    Company Description **Location: Indigo Burlington Centre** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Customer Experience Representative, Rcc

    1 day ago

    Burlington, Canada City of Burlington, Ontario Full time

    Position Type: Part Time (Defined) (Fixed Term) (Seasonal) Closing Date: February 28, 2025 Salary/Wage Range: $26.25 - $32.81 Working for the City of Burlington A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that...