Visitor Services Representative

2 days ago

Regina, Canada Museums Association of Saskatchewan Full time

The position is partially funded through the Propel Student Work Placement Program (SWPP). The incumbent is required to be a post-secondary student that is taking a program that has a work integrated learning component.

The Visitor Services Representative will:

- Act as the first point of contact for visitors, greeting them appropriately, orienting them to the Museum.
- Engage visitors by providing information about the Museum’s events and galleries and highlighting things to see and do during their visit.
- Assist visitors by responding to complaints, concerns, and questions and providing information about the WDM, volunteer opportunities and local tourist information.
- Assist customers with gift shop requests and queries, processes purchases and returns.
- Follow procedures and standards when processing retail, admission, rentals, donations and membership sales data through WDM’s POS system.
- Handle the Museum switchboard, providing information or referring calls as appropriate.
- Undertakes other duties as assigned.

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