Housekeeping Supervisor

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Sutton Place Hotel Toronto is an address deep-rooted in history-all within an exquisite, cosmopolitan environment and guaranteed to make an impact. Serving as a contemporary landmark on the iconic corner of King Street West and Blue Jays Way, our downtown Toronto, 118 room hotel, stands proud among the buzz of the Toronto Entertainment District.

Housekeeping Supervisor

Key Responsibilities
- Ensuring exceptional cleanliness and orderliness of the guest rooms and suites, public areas, back-of-house areas, as well as supporting of the laundry department
- Ensure all areas of the PureClean program are executed
- These are working Supervisor positions and will require assistance in cleaning of guest rooms and public areas as required.
- Daily room inspections and ongoing support of team members.
- Maintaining supply and equipment inventories and ensuring the team has the right tools to do the job
- Reports to the Housekeeping Manager, and collaborates daily with all other departments, in particular the Front Office Team and Maintenance.
- Ensuring that Health, Wellness & Safety standards are met and exceeded, including knowledge of and proper use of cleaning and other chemicals, proper lifting procedures, etc.
- Providing daily ongoing support and training as required.
- Supporting fair and effective scheduling and ongoing coaching of the team members

**Qualifications**:
This is an excellent opportunity for a detail oriented, energetic, self-motivated, team-oriented individual, with a minimum of two (2) years in a Housekeeping/Guest Service lead or Supervisory role in a similar property environment.
- Strong knowledge of housekeeping room attendant, house person and laundry roles
- An exceptional eye for detail, with a commitment to service excellence
- Exceptional interpersonal and guest service skills for both our internal and external clients
- The initiative to identify opportunities for improvement and resolve them in a timely manner with sound decision-making skills
- Ability to work in a time sensitive daily environment with proven empowerment philosophy
- Must be health and safety focused with the ability to pull, bend, stretch reach and lift as a part of daily requirements
- WHMIS Certification and First Aid a definite asset
- Working knowledge of MS Office, Excel, OPERA or similar Property Management System.
- Must be legally able to work in Canada

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS
- Rewards & Recognition
- Team rates from $59 per night, Family & Friends rates too
- 25% discount at our restaurants for up to 6 people
- Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- Ongoing Employee events, incentives & recognition
- Growth Opportunities
- Career Advancement starts from Within
- Dedicated Training Program
- Employee Assistance Program (EAP)
- Free mental Health Support, Legal & Financial Counselling
- Refer a friend or family and earn money
- Group Life Insurance, Extended Health, Dental, Vision Care
- Complimentary Stays
- RRSP Matching
- Milestone Rewards
- Tuition Credit Program

**SUMMATION**:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the mínimal requirements of the applicable skills required.
**ABSOLUTELY NO PHONE CALLS PLEASE