Housekeeping Supervisor

2 weeks ago

Toronto, Canada Hyatt Regency Toronto Full time

Summary

**Job Summary**

Manages and supervises assigned floors/rooms to ensure highest standards of cleanliness are met in accordance with corporate and local hotel policies and procedures.
- Position: Housekeeping Supervisor
- Reports To: Executive Housekeeper
- Department: Housekeeping

Salary Range CA$50,000 - CAD$55,000

**Qualifications**
- Minimum of 2 years’ housekeeping supervisory experience in a Hotel or related industry, preferably in a unionized environment.
- Post secondary degree in Tourism or Hospitality
- Familiarity with Canadian and provincial employment and labor law.
- Ability to communicate effectively with all levels of guests, colleagues and management.
- Good organizational, computer, analytical, and problem-solving skills.
- Strong oral and written communication skills.
- Ability to lift up to 70 pounds.

**Daily Tasks**
- Provides supervision of assigned Housekeeping & Laundry colleagues; owns the shift in all operational aspects,
- Checks all rooms listed on the assignment sheet/HotSOS as vacant, reporting any discrepancies to Front Desk and Housekeeping Office.
- Assigns colleague tasks and duties on a daily basis.
- Inspects rooms completed by Room Attendants to ensure that all rooms have been properly cleaned to Brand standards, before releasing the rooms as ready for occupancy.
- Supervises the activities of Room Attendants to ensure clean, attractive and well-maintained guestrooms, hallways and service areas according to set standards in order to achieve prompt courteous service.
- Monitors Room Attendants to ensure WOH and VIP guests receive special attention and assigned amenities.
- Maintain appropriate standards of dress, hygiene, uniforms, appearance and conduct of housekeeping colleagues.
- Attends/Leads daily housekeeping operations meeting and acts on special instructions.
- Establishes effective colleague relations; holds individuals accountable to their work performance and productivity.
- Assist/facilitates scheduled Housekeeping Departmental meetings
- Inventory Control and creates supply requisitions necessary for daily operation.
- Communicates with Front Desk to confirm room status; and investigates and resolves room inventory discrepancies.
- Participates in monthly inventor process for the housekeeping department.
- Recommends process improvements and/or procedural changes, improving department operations and efficiencies.
- Ensures flow of communication between Room Attendants and their Superiors.
- Completes and submits maintenance requisitions for Engineering Department and follows up to ensure that the work is completed.
- Supervises Room Attendants by coordinating training, participating in performance appraisal and discipline problems to the Housekeeping Manager.
- Conducts job orientation of newly employed colleagues.
- Check VIP arrival rooms for maintenance problems to ensure that they have been cleaned, furnished and presented to the hotel’s required standard and guest’s demands.
- Ensures that all passkeys have been returned at the end of the shift.
- Ensures all lost and found items are delivered to Security Department.
- Inspects surrounding public areas, floor linen rooms, pool and fitness area; ensuring hotel standards of cleaning are met.
- Responds to guest requests in a timely fashion, ensuring satisfaction.
- Monitors the stock on Room Attendant carts, storage and issue supplies.
- Performs other tasks as assigned by the Management.

  • Housekeeping Supervisor

    6 days ago

    Toronto, Canada SoHo Hotel & Residences Full time

    **Luxury Hotel Housekeeping Supervisor** The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is the most sought after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. **As a Housekeeping Supervisor, your duties include**: - Room checking in...

  • Housekeeping Supervisor

    1 week ago

    Toronto, Canada Easton's Group of Hotels Inc. Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Housekeeping Supervisor

    2 weeks ago

    Toronto, Canada Sandman Hotel Group Full time

    Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you. The Housekeeping...

  • Housekeeping Supervisor

    6 days ago

    Toronto, Canada The Sutton Place Hotels Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Housekeeping Supervisor

    2 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Housekeeping Supervisor** **What We Offer** - Work with like-minded team members who are passionate about their work and keep things fun, every day! - Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)! - A fast-paced environment in...

  • Housekeeping Supervisor

    1 week ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24205797 **Job Category**Housekeeping & Laundry **Location**The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada, M5J 1A6 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

  • Housekeeping Supervisor

    6 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23040385 **Job Category** Housekeeping & Laundry **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper...

  • Housekeeping Supervisor Pantages Hotel

    1 week ago

    Toronto, Canada Silver Hotel Group Full time

    **Housekeeping Supervisor** We are currently looking to hire a Housekeeping Supervisor. The **Housekeeping Supervisor** is responsible for assisting the Housekeeping Manager in directing and maintaining the housekeeping department to ensure the clean, orderly and attractive conditions of the hotel by performing the following duties personally or by...

  • Housekeeping Supervisor

    1 week ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24087527 **Job Category** Housekeeping & Laundry **Location** Sheraton Gateway Hotel in Toronto International Airport, Terminal 3, Toronto AMF, P.O. Box 3000, Toronto, Ontario, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas,...

  • Housekeeping Supervisor

    2 weeks ago

    Toronto, Canada Marriott International Full time

    **Job Number** 23034687 **Job Category** Housekeeping & Laundry **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Inspect guest rooms, public areas, pool, etc. after being cleaned by...