Collection Agent
2 weeks ago
Transworld System Canada Inc. (TSI) is currently seeking Financial Sales Representative n Banks, and Telecommunications portfolios.
Agents will be required to contact consumers via telephone in an attempt to collect overdue accounts. During the process, collectors must be able to answer consumers’ questions regarding their account and negotiate repayment.
Job Requirements:
- Strong communication skills
- Excellent phone etiquette
- Acute computer skills
- Negotiate repayment arrangement
- Accurately update consumer account information
- Utilize various trace tools to locate consumer information
- Clearly document call results
- Exceed minimum performance requirements
- Adhere to strict security policies & procedures
- Adhere to provincial and state laws
- Bilingual is certainly as asset (English, French) but not required
- Various shifts are offered depending on the department, minimum one evening shift for all departments
TSI offers:
- Opportunities for professional growth, development, and advancement
- Internal Job postings
- Paid licenses with condition
- Recognition Program/Awards
- Anniversary milestones are celebrated
- On-going training initiatives and career planning
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Tuition reimbursement
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
COVID-19 considerations:
Transworld System Canada Inc. is currently following all measures presented by the Public Health Agency of Canada.
**Experience**:
- call center: 1 year (preferred)
- sales, retail, or customer service: 1 year (preferred)
Work Location: Hybrid remote in Scarborough, ON M1B 5N1
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