Systems Coordinator

Location: Calgary, AB, Canada
Date Posted: Dec 3, 2024
Job ID: R22331
Job Status: Full-Time

Description

You are a Systems Coordinator who will be involved in the maintenance and development of Jira as a project management software and QuickBase as a financial management tool supporting multiple departments in Ledcor’s Technical Services division.

This is a 6-month fixed term contract position. You will provide system support, monitor system performance, troubleshoot issues, and assist with system enhancements to ensure seamless daily operations and continuous improvement of these systems.

We are committed to the long-term success and wellbeing of our employees. Our total rewards package is designed to provide compensation and benefits programs that support your health, wellness, and financial security. Including items such as competitive salaries and profit-sharing program; exceptional health, dental, vision plans, life and disability coverages; comprehensive retirement plans, generous vacation and leave, family support benefits, mental health resources, and more. We offer ongoing employee training and development, team building and career growth opportunities.

Essential Responsibilities:

- Configuring and monitoring Jira, QuickBase and other software systems
- Interpreting user stories into system changes and implementing those changes
- Testing the system configuration for consistent user experience and ensuring data integrity
- Presenting system functionality to users through live and recorded demos
- Investigating the root cause of system bugs and implementing fixes
- Building reports and dashboards to enable users to find their data
- Preparing data sets for import through Excel, Power BI
- Addressing user requests by analyzing the problem and presenting a solution
- Participating in all scrum ceremonies
- Updating system documentation and user guides
- Creating workflow diagrams with Visio

Qualifications:

- Degree in computer science, computer engineering, software engineering, business information systems, mathematics, or similar discipline or equivalent work experience. New grads with co-op experience are welcome to apply.
- Familiarity with Jira, Confluence, QuickBase
- Strong communication skills, written and verbal
- Strong attention to detail
- Experience with solving problems within complex systems
- Knowledge of programming languages: Python, Groovy, SQL is an asset.

Work Conditions:

- This is a 6-month contract position
- This is a hybrid position where you will be required to be in office at least once per week

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

1100 - 1st Street SE, Calgary, AB