Front Desk Agent
2 weeks ago
Durée de l'emploi: Saisonnier
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
- **Education**:
- No degree, certificate or diploma
- ** Work setting**:
- Hotel, motel, resort
- Rural area
- ** Tasks**:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- Address customers' complaints or concerns
- Perform front desk duties
- Enforce policies and procedures
- ** Area of work experience**:
- Cleaning
- ** Security and safety**:
- Criminal record check
- ** Transportation/travel information**:
- Own transportation
- ** Work conditions and physical capabilities**:
- Attention to detail
- Standing for extended periods
- Work under pressure
- Combination of sitting, standing, walking
- Tight deadlines
- ** Personal suitability**:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- ** Screening questions**:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Experience**:
- 1 year to less than 2 years
- ** Green job**:
- Involves duties and responsibilities that lead to positive environmental outcomes
- ** Health benefits**:
- Health care plan
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