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Hotel Front Desk Manager

2 weeks ago

Grand Marais, Canada Sandbar Motor Inn Full time

**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs

**Supervision**:

- More than 20 people
- Working groups

**Security and safety**:

- Criminal record check

**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Large workload

**Personal suitability**:

- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player