Program Facilitator, Applied Computer Education

2 weeks ago

Winnipeg, Canada Red River College Polytechnic Full time

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**Program Facilitator**
Applied Computer Education

**POSITION TYPE**: Full-Time Position Available

**SALARY**: $51,573 - $72,573 per annum

**POSITION LOCATION**: Exchange District Campus (Winnipeg, MB)



**DUTIES**
The Program Facilitator will support the Program Chairs in Applied Computer Education department. They will be responsible for implementing process improvements that support student success and the efficient administration, development, delivery, and promotions of programs. The Program Facilitator supports scheduling and coordination of courses and timetables: tracks and monitors course enrolment numbers and other activities that ensure efficient operations. The incumbent supports Instructors with coordination of college resources and processes and solves operational problems; facilitates student success through the planning and delivery of student information sessions and program orientation sessions; prepares and edits promotional materials and website pages; and organizes and prepares materials for Program Advisory Committees, working groups, faculty, and other program-related meetings. The incumbent liaises with external stakeholders, internal departments, students, and Instructors to support program development and delivery and to maintain positive working relationships.

**REQUIRED QUALIFICATIONS**
- Diploma in Information Technology; an equivalent combination of education and experience may be considered
- Experience supporting the delivery of programs and services
- Experience providing customer service to a multi-cultural and multi-needs customer base
- Experience working in a fast-paced environment where exceptional accuracy and attention to detail is required, while meeting deadlines
- Excellent interpersonal and conflict resolution skills
- Effective verbal and written communication skills
- Effective problem solving and critical thinking skills
- Demonstrated initiative and ability to work independently with mínimal supervision and collaboratively within a team environment
- Proficient in Microsoft Office
- Ability to maintain confidentiality and handle sensitive issues
- Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement

**ASSET QUALIFICATIONS**
- Experience in business or information technology
- Experience with data entry
- Experience working on Projects
- Experience in process improvement
- Experience working in Academia

**CONDITIONS OF EMPLOYMENT**
- Applicants must be legally entitled to work in Canada
- This position may be required to work evenings and/or weekends

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis. We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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