Inside Client Executive, Sme Insurance

**Business Line**:Commercial Lines, Small/Medium Enterprise Business

**Hours Per Week**:35 (Full-Time)

**Job Duration**: Full-Time, Permanent

**Who Is NFP Canada?**

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement, and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

**NFP’s Commercial Lines Division**

NFP’s Commercial Lines Division offers customized solutions for Small to Large clients that require true expertise, client focus, and creative thought leadership. Since January 2021, NFP’s P&C division has grown substantially bringing USD 4BN+ premium to the market.
- A highly experienced and multidisciplinary team including experienced Brokers, Client Service, Loss Control Engineers, Captive Support, Risk Management, Analytics, and Claims Professionals including Adjusters & Policy Experts
- A culture of teamwork and collaboration
- Partners and extensions of our clients
- Direct access to the senior leadership team
- Access to virtually all markets and leverage of NFP’s significant volumes

**What You’ll Do**

We’re looking for an **Inside Sales Account Executive/Producer** to join our award-winning Business Insurance division for our Greater Toronto Area Clients. The AE will leverage their industry knowledge & experience to initiate and develop new commercial lines relationships for Small/Medium Enterprise businesses.
- Identify business development opportunities for smaller, less sophisticated accounts, with expectations of developing skills to support larger, more complex accounts
- Responsible for developing and increasing sales by compiling lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet websites, and other sources
- Report actual results to the team and utilizes tools such as Salesforce and Epic
- Develop submissions (in conjunction with commercial lines underwriting staff) to markets that will meet the present/emerging needs of the client and close the sale
- Hand-off responsibility for the provision of service to clients to the relevant Account Manager in the service teams
- When appropriate to the maintenance of good customer service, field customer service requests (especially post-sale of one’s clients), and ensure the completion by oneself, or by referral to the service Account Manager

**What You Bring**
- **Valid RIBO License Required (other provincial licenses are a plus)**
- Typically, 1+ years of commercial lines insurance sales experience is preferred
- Knowledge of risks associated with SME Business (Contractors, Professional Liability, Retail, etc.)
- Self-Motivated with a passion for sales & committed to delivering a top-notch client experience
- Self-managing with strong analytical, organizational, and prioritization skills with attention to the details
- Confident, poised, and interactive - when client-facing communicates effectively, demonstrate emotional intelligence, and understands how to tailor responses in a variety of dynamic situations
- Excellent interpersonal, verbal, and written communication skills
- Strong team player with the ability to adapt to and collaborate with various internal and external stakeholders
- Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions
- Excellent computer skills are expected and EPIC fluency is an asset
- Proficiency with Microsoft Office suite products - specifically Word, Excel, and Outlook

**What’s In It For You**

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Competitive Flexible commission-based compensation model
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

**Our employees are the foundation of our success.**
- NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community._
- Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measureme