Hardware Technician

19 hours ago

Montréal, Canada CAE Inc. Full time

**Role and Responsibilities** If you are looking for a challenging job, have exceptional customer service skills and want to be an added value to the company, this position is for you **The role that we are proposing**: - Provide technical computer and network support during the various integration phases. - Identify and eliminate computer problems (hardware and software) in collaboration with the engineers and technicians involved. - Communicate with customers, engineers and stakeholders of the various CAE departments involved in the projects. - The holder will respond to customer needs in a courteous and timely manner in order to meet the requirements of the required levels of availability and reliability of all flight training equipment and its peripherals. - The holder will have to perform administrative / logístical duties according to the requirements of the position. - Management of the evolution of the hardware and operating systems for the simulators computer equipment. - Implementation of the latest computer technologies for the simulator networks. Support with the resolution of hardware and software problems related to simulation technologies and its peripherals. - Installation and technical support of labs. - Required to travel to the client. (About 5% to 10% of the time) - Excellent verbal and written communication skills. (French and English). Ability to solve problems and manage priorities. - Ability to use hand tools. - Autonomy and resourcefulness. - Safe behavior in a manufacturing environment. - College diploma (DEC) in computer science, electronics or any other technical field of study with relevant work experience. - Good knowledge of hardware and software components of computers. - Good understanding of the architecture of the computer / simulator - particularly the relationships between the different elements of the system. - Ability to manipulate software to debug and troubleshoot. - Very good knowledge of the Windows environment (Microsoft tools) and efficient navigation of administrative tools (ERP, Intranet). - Strong learning skills and the ability to use skills to drive continuous improvement. - Excellent customer service and customer orientation skills. - Good attitude to perform individually and as part of a dynamic technical team. - Qualified to obtain NATO security clearance. **CAE is offering**: - An environment where your initiatives will be recognized and valued. - The opportunity to work on a variety of projects in a multidisciplinary team - Attractive benefits. Come share your passion with us LI-JJ1 **Position Type** Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. **Equal Employment Opportunity** At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

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