Customer Service Representative

4 days ago


Etobicoke, Canada Ahearn & Soper Full time

Located in Toronto, a 100+ year old High Tech company that provides technology and software solutions to the supply chain industry has an opening for the following full time position:
**Customer Service Representative - Bilingual (French/English)**

**General Duties and Responsibilities**:

- Processing sales orders
- Communicating with customers and providing ETA’s
- Assisting customers with product inquiries
- Scheduling and expediting orders
- Purchasing and inventory management
- Problem research and resolution
- Logging and dispatching service calls
- Contract Administration
- Assisting other departments to handle customer needs

**To succeed in this role you will need**:

- Bilingual in both French/English(spoken and written)
- A College education or equivalent
- 1-2 years related experience in customer service or sales environment
- Excellent oral and written communications skills
- Strong analytical and computer skills and ability to manage multiple tasks and organize time wisely
- Highly customer focused, positive attitude, adaptable to change, and excellent abilities to work in a team

The position includes a salary based on experience, plus benefits.

Ahearn & Soper Inc. believes in the value of diversity and in equal pay for work of equal value and is therefore committed to Employment and Pay Equity.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person



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