Maintenance Manager Days Inn By Wyndham Thunder Bay

**Maintenance Manager**

**What We Offer**
- Work with like-minded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now
- Education Reimbursement for you (and your children)
- RRSP Matching Program
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts

**Key Responsibilities**
- Reporting to the General Manager, this position requires a highly motivated and ambitious professional who can work with mínimal supervision:_
- Work closely with the General Manager and Regional Director of Engineering to ensure the Hotel is ready to welcome guests and ensure exceptional guest experience
- Keep all building assets in good condition by executing a preventive maintenance program and attend all day-to-day guest requests, and complete all maintenance work requests from all departments on a timely basis
- Oversee the day-to-day leadership of the Maintenance department, which includes scheduling, coordinating daily tasks, teaching maintenance skills to the team and ensuring work is performed at a high standard to deliver on our brand promise of providing exceptional experiences;
- Oversee the physical operations of the Hotel, including maintenance and repair of interior and exterior areas, including guest rooms, public areas, laundry equipment, elevator, lighting, heating, air conditioning, ventilation, building automation systems, fire alarm, fire suppression, physical plant water treatment, electrical, plumbing, grey water, roof systems, building envelope, and swimming pool;
- Communicate goals and tasks clearly and hold team members accountable for their work;
- Develop a building maintenance operating strategy that is aligned with the property/brand’s business strategy;
- Ensure all team members are properly trained and have the tools needed to effectively carry out their respective job duties;
- Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; coach and empower the team members to do the same;
- Make recommendations pertaining to capital and operating expenditures necessary to maintain the property to its maximum potential;
- Perform other duties as assigned including assisting team member with their roles during peak periods and trouble shooting maintenance concerns as necessary;
- Establish processes that ensure strong communication among departments and a seamless guest experience;
- Analyze problems, identify courses of action, and implement solutions with available resources to a high degree of quality;
- Be available for any emergencies and act in an engineering capacity to protect guests and team members, while preserving the building and its systems;
- Perform other duties as assigned by manager.

**What We are Looking for...**
- Managerial experience in facility maintenance or engineer in a Hotel or related industry;
- Post-secondary degree/diploma in Tourism or Hospitality is an asset;
- Experience with Facilities Management or Building Maintenance is required;
- Pool Operators Certificate and First Aid/CPR an asset;
- Must hold valid Class G driver’s license with no restrictions;
- Demonstrated experience in general finishing and decoration including painting, wall covering, flooring etc. is strongly preferred;
- Strong verbal and written communication skills;
- Excellent organizational, technical, analytical, and problem-solving skills;
- Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems is an asset;
- Ability to read and interpret blueprints;
- Able to think clearly in pressure situations, exercise good judgment, and focus attention on details;
- Is able to endure an abundance of physical movements in the performance of job duties;
- Highly interpersonal; comfortable engaging with all guests, visitors, vendors, and team members;
- Experience in financial management for a housekeeping department is an asset;
- Experience working in a unionized environment will be considered an asset;
- Legally authorized to work in Canada;
- A positive attitude is a must
- Must be available to work flexible shifts which may include but are not limited to days, evenings, overnights, weekends, and holidays as required by management.

**About Days Inn & Suites & Days Inn Thunder Bay North by Wyndham**

Days Inn by Wyndham Thunder Bay North is an award-winning Hotel offering 92 well-appointed guestrooms, complimentary breakfast, a fitness room and one meeting room

Located next to Thunder Bay Regional Health Sciences Centre we offer our Guests a worry-free place to stay