Appointment Coordinator
2 weeks ago
The Mark Motors Group prides itself on being Ottawa’s Premium vehicle leader in both sales and service. Come join our Audi West Ottawa location on West Hunt Club and become a member of one of Canada’s Top Audi dealerships. We are focused on exceptional customer service and on developing our teams to be the best in the market.
Come join our **Audi West Ottawa** location as our **Appointment coordinator** for our Service Department.
**Appointment coordinator**
Responsibilities include are not limited to:
- booking and scheduling service appointments
- explaining and quoting service recommendations
- confirm appointments
- updating customer contact information, verify phone numbers
- schedule and track loaners; upkeep of loaners
- filing system upkeep and file/pull repair orders
- schedule and process internal work orders
- assist and fill in for advisors/drive thru and valet as required
- filling in for advisors during vacation periods, unscheduled absences etc.
- cashiering/ checkout duties
- Customer Service Index; conduct after service call backs
- various other duties as determined by management
**Job type**
Full time - 8am-5pm Monday - Friday
**Location**
269 West Hunt Club
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