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Night Auditor
2 weeks ago
**Job Overview**:
We are seeking a dedicated Night Auditor to join our team at a hotel in the hospitality industry. The Night Auditor will play a crucial role in ensuring guest satisfaction during the overnight hours.
**Duties**:
- Auditing, balancing, and verifying daily revenue documentation
- Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
- Answering phones, scheduling wake-up calls, and assisting with reservation requests
- Responding to guest inquiries, complaints, and concerns
- Balancing cash drawers, record errors, and reconcile receipts
- Ensure the security of the premises during the night shift
- Promoting hotel services and features
**Requirements**:
- Bilingual (English and French)
- Previous hotel-related experience is a plus
- Ability to communicate with public, hotel staff, and management in a professional manner
- Knowledge of surrounding areas and local events
- Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures.
- Knowledge of proper telephone etiquette
- Must be able to work weekends and holidays
- **Work hours are from 11pm to 7am**
**Job Types**: Full-time, Part-time, Permanent
Pay: $20.00 per hour
Schedule:
- 8 hour shift
- Night shift
Application question(s):
- Can you work from 11 pm-7 am (overnight shift)?
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English and French (required)
Work Location: In person
