Night Auditor

**Work place**:10 Sherbrooke O, Montréal, Québec H2X 4C9

**Status**: part-time

Established in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard, HOTEL10 is at the heart of the action and a stone's throw from the Quartier des Spectacles. Accessible by public transport, the job opportunities in the young and professional team of the HOTEL10 are extraordinary.

**Who are we**:
Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. At Tidan, the well-being of its employees is important. To this end, several policies have been developed and implemented.

**Why join our team**:
Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. In addition, a pension plan is also offered. A bonus is also provided via our referral program and more.

Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. Whether you're on the frontline operations team or in a leadership role, the Tidan Human Resources team is always there to listen and support you on your journey through the company.

We believe in teamwork and are committed to creating a high performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

Under the authority of the Front Office Manager, a night auditor is an employee of the administrative services whose function is to verify the commercial transactions carried out during the day in order to balance the accounts and deposits and to close the tills, while providing reception during the night. He assumes the role of receptionist by welcoming customers so that they can enjoy the best hotel experience.

**Task description**:

- Classify commercial transactions carried out during the day,
- Verify and correct transaction records and update hotel guest notes,
- Balance the accounts and close the cash registers of the various points of sale,
- Produce the daily income report,
- Answer the phone and route incoming calls,
- Take reservations,
- Perform departures and arrivals,
- Manage reservations and group arrivals,
- Collaborate with the security department,
- Handle customer complaints,
- Other administrative and/or accounting tasks.

**Training**:

- DES (High School Diploma) - Requirement
- DEC (Diploma of Collegial Studies) - Asset

**SKILLS**:

- Ability to adapt to a constantly changing environment
- Knowledge of the hotel environment
- Resourceful
- Availability to work flexible hours
- Dynamic
- Excellent analytical skills
- Demonstrate professionalism at all times
- Ability to work in a team
- Safe and quick judgment
- Sense of initiative

**LANGUAGES**:

- Bilingualism (French and English) is required in this position because we serve an international clientele.

**Availability and schedule**:

- Evenings, nights and weekends.
- Friday and Saturday (11 p.m. to 7 a.m.)