Human Resources Specialist

**Shouldice Hernia Hospital**

**Human Resources Specialist**
- Why work at Shouldice Hospital?_

**Our Culture**

At Shouldice Hospital, we pride ourselves on delivering the world’s best surgical outcomes and patient care in hernia treatment. We have an unwavering focus on our patients and commitment to our staff. We’ve created a culture where our staff feel like family and are empowered to make a difference. As a family run Ontario Licensed Specialty Hospital for over 77 years, we place trust, integrity, teamwork, and caring at the heart of what we do.

**Our People**

We are a strong, positive and engaged team of people that are committed to excellence. We are invested in the growth and development of each other and value work life balance.

**Role**

The HR Specialist will manage the delivery of services in employee relations (“ER”), labour relations (“LR”) and workforce planning that will enable the achievement of excellent patient care. The Specialist will be accountable for fostering a healthy, safe and respectful workplace culture that promotes Shouldice Hospital’s core values of Quality, Integrity and Compassion and drives Service Excellence.

**Responsibilities**
- Builds the service delivery model for employee and labour relations that is both patient centered and performance-focused, and delivers the right tools and supports to foster a healthy, safe and respectful work environment;
- Acts as a strategic partner in providing employee and labour relations advice, support and guidance with respect to the collective agreement, HR policies, and interpretation and compliance with legislation to assist all departments.
- Participates in collective bargaining for the Hospital and works with the Senior Management Team and outside legal counsel to develop the Hospital’s strategic bargaining direction;
- Leads engagement with employee groups and union representatives that focuses on communication, planning and problem solving to ensure excellent employee and labour relations including participating in Performance Management, Mediation and Arbitration proceeding;
- Supports the development of organization-wide leadership competency in human resources management. This includes appropriate ongoing training and development across all levels and departments;
- Establishes key performance metrics and service level targets;
- Work collaboratively with Senior Management to establish process standards that drive efficiency, clear accountability and service quality;
- Leads, coaches and develops a Hospital program defined by service excellence;
- Maintains the HR work structure by updating job requirements, job descriptions and salary for all positions;
- Maintains the Hospital’s staffing by actively participating in recruiting and exit interviews recommending changes as identified;
- Update orientation and deliver on-boarding and training programs, with appropriate Managers and Supervisors;
- Coordinates scheduling and compliance with Performance Appraisal program for inclusion in Incentive Based employee salary increases and departmental bonuses;
- Ensures planning, monitoring, and appraisal of employee work results by training Managers and Supervisors to coach and discipline employees; scheduling performance management meetings with employees; hearing and resolving employee grievances (both union and non-union); and counseling employees, Supervisors and Managers;
- Identifying, designing and monitoring departmental educational programs as required to ensure all employees have up-to-date mandated training required to fulfill their job responsibilities;
- Ensures legal compliance by monitoring and implementing applicable human resource federal and provincial requirements; conducting investigations; and representing the organization at hearings (i.e. Pay Equity, Harassment, Privacy, Human Rights, Termination etc.);
- Creates and maintains centralized historical human resource records.

**Skills and Qualifications**
- Proven working experience in an HR Department, Degree in Human Resources or related field required.
- At least 5 years of Employee and Labour Relations or Human Resources Specialist experience required.
- People oriented and results driven.
- Previous experience with policy and protocol development and updating.
- Knowledge of, and experience with, HR systems and databases required.
- Experience in a Union environment, for CA interpretation, compliance, negotiation, and Grievance / Arbitration management.
- Strong leadership skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the Hospital to build, and maintain, a strong Team environment.
- In-depth knowledge of labour law (ESA and Common) and HR Best Practices.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- Day shift

**Experience**:

- Human resources: 5 years (