Business Intelligence Analyst

Organization Summary

Building on 35 years of experience as Merit Contractors Association and Merit National, OpenCircle elevates employers and employees by supporting well-being in work, life, and the spaces in between. As a membership association supporting construction and industry partners across Canada, OpenCircle supports their client companies and their employees with sustainability and growth. As changes occur globally and at home in Canada, they shine the spotlight on the employer-employee relationship, encouraging diverse thinking on how to best support employees and their families.

Overview

Come join our growing IT team at OpenCircle Our team’s mission is to empower our employees in the use of technology to its full potential and be safe while doing it.

What will you do?
Reporting to the Director of Information Technology, the Business Intelligence Analyst will play a crucial role in gathering, analyzing, and interpreting data to provide actionable insights and drive informed decision-making across various departments within the organization. The position requires a strong analytical mindset, exceptional problem-solving skills, and a deep understanding of business processes and objectives.

Job Responsibilities
- Collaborate closely with various departments within the organization to understand business requirements, gather data, analyze insights, and provide actionable recommendations to support decision-making.
- Support data migration, data transformation, and data cleansing of structured and unstructured data.
- Ensure data quality and integrity through regular validation and troubleshooting of discrepancies.
- Develop, enhance, and maintain Power BI dashboards and reports, ensuring accuracy, usability, and real-time insights.
- Communicate findings, present insights, and provide regular updates on key performance indicators (KPIs) and business metrics to support strategic planning and decision making at the executive level.
- Collaborate with team members to analyze data, identify trends, and develop insights that drive business outcomes and achieve project goals.
- Provide training and support to internal users, including executives, managers, and frontline staff, on how to use BI tools, interpret data visualizations, and leverage analytics insights effectively. Ensure that users have the necessary skills and knowledge to make informed decisions based on data.
- Engage in continuous learning and professional development to stay updated on industry trends, emerging technologies, and best practices in data analytics and business intelligence.

**Qualifications**:

- Bachelor's degree or diploma in Business Administration, Information Systems, Computer Science, or related field.
- 3 years’ experience working as a Business Intelligence Analyst or similar role.
- Proficiency in SQL, data visualization tools, Power BI, and Microsoft Excel.
- Familiarity with API integration (PowerShell, REST APIs) is considered an asset.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- Excellent communication and presentation skills, with the ability to effectively convey technical information to non-technical stakeholders.
- Certifications in business intelligence or data analytics (e.g., CBIP, Microsoft Certified: Data Analyst Associate) are considered an asset.
- High level of proficiency with Microsoft Office 365.
- Provides and practices sound judgment using independent decision-making.
- Sound analytical thinking, planning, and prioritization skills.
- High level of integrity, confidentiality, and accountability.
- High attention to detail and organizational skills.
- Strong problem identification and resolution skills.
- Creative and innovative thinker.
- Communication skills - verbal and written.
- Exemplary time management.
- Ability to use tact and diplomacy when handling sensitive information.
- Effective delivery of complex information in a clear and concise manner.

Core Competencies
At OpenCircle we strive to provide a workplace culture that aligns with our employees’ personal values. Core competencies for this role, to align well with our workplace culture, are:

- Agility
- Result-oriented
- Client-focused
- Communication
- Solution-based thinker
- Creative problem solving
- Self-motivation