Tender/quotation Specialist

2 weeks ago

Burlington, Canada ABB Full time

**Tender/Quotation Specialist**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:
**This position reports to**:
Sales Support Manager

**Your role and responsibilities**:
In this role, you will have the opportunity to provide technical support, order to external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. The work model for the role is: Hybrid This role is contributing to the Process Automation and Measurements & Analytics in Canadian region. You will be mainly accountable for: - Ensuring the resolution of customer issues by coordinating with Sales, Operations and external teams. - Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g.resourcing, quotes, price lists, invoice, etc.) is in place. - Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts.

**Qualifications for the role**:

- Familiar with Instrumentation and Analytical Products.
- Experience in quoting of technical products based on full cost model.
- Knowledge of the Canadian Market with regards to Instrumentation and Analytical Products.
- Proficient in MS Office/SAP/AutoCad (a good asset).
- College or University related studies.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**:

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