Project Manager

**About Northern**

Headquartered in London, Ontario, Canada, Northern is an integrated digital solutions agency specializing in helping leading commercial and public service brands navigate digital change. By leveraging our expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth.

Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work® Canada, including Best Workplaces for Inclusion, Women, Mental Health, Hybrid Work, and more.

**What We’re Looking For**

We are currently looking for a highly motivated **Project Manager**to join our** eCommerce Development team** In this role, you'll be the driving force behind **delivering projects on budget,** on time, and **exceeding our client's expectations.** Your responsibilities will include overseeing projects to ensure optimal results, efficient **resource management**, and harmonizing diverse stakeholder interests. Leading by example, you'll uphold quality standards, **mentor your project teams**, and provide dynamic project leadership. As the main client contact, you'll deliver exceptional service. Don't miss this exciting opportunity to make a significant impact in a fast-paced environment
- Full-time remote is available nationally (Canada only). Our Connected Workplace Program gives you to option to choose a remote, hybrid or in-office workspace_

**Benefits to Becoming a Northerner**

In exchange for your talent, Northern is committed to providing:

- Robust Benefits plan, including a Health Spending Account
- Wellness Program & LifeWorks EAP
- Fitness Reimbursement Program
- Vet Care Program
- RRSP Matching
- Profit-Sharing Performance Bonuses
- Endless Professional Growth Opportunities
- Delicious Meals & Company Social Events
- Free Onsite Parking
- Referral Bonus Program
- Flexible work environment - so you can work where & when you work best
- Allowance to help set up home office

Just to name a few...

**What You'll Be Doing**
- Take ownership of project management for various eCommerce projects, **overseeing project planning, remediation (QA/UAT), scope changes, scheduling, and cost determination**:

- Identify key decision makers and lead client discussions to **gather**, **refine** and **define project requirements** (business requirements, content needs, technical requirements)
- Partner with tech leads to define the solution and determine **project estimates and deliverables**:

- Continually **deliver consistent and clear visibility** to all stakeholders (internal and external) of **activities, milestones, costs, deliverables and risks**:

- **Ensure there is a backlog of tasks**on all projects you manage and that the project teams have the access and direction to work efficiently and effectively
- Prepare resourcing needs for **weekly project forecasting meetings** of cross-functional teams
- Conduct a **quality review of work** to ensure it is meeting agreed upon **requirements and approved scope**:

- Fulfill monthly **invoicing needs**:

- **Schedule, prepare** agendas and **facilitate** all client meetings
- **Understand** Northern’s and your clients’ **businesses** and **look for business opportunities** to share with the Client team
- **Communicate regularly** with internal team leadership about project resourcing, progress, successes and challenges

**What We're Looking For**
- ** 5+ years** of experience managing projects, or related experience
- Successful completion of a college diploma or university degree in a related field
- Previous experience **managing eCommerce development projects**:

- Experience with managing projects that develop in platforms such as **Adobe Commerce,Salesforce, Magento, Shopify and Big Commerce**:

- **Exceptional relationship management skills**; ability to listen, be curious, understand, empathize, be responsive and communicate constructively
- Capable of independently **creating project plans, timelines, and budgets** for digital projects
- Ability to acquire a valid passport and the interest to travel in North America

**Nice to Haves**
- PMP, Agile, or Scrum Master certification is considered an asset
- Digital or traditional agency experience is also considered an asset

**Why Join Northern?**

Join Northern as a** Project Manager** and play a key role in shaping the growth and success of our Retail practice, driving impactful solutions for both teams and clients. At Northern, you'll be part of a collaborative, innovative environment where your expertise will directly contribute to delivering high-quality solutions.

**Equity and Diversity