Keyholder (20hr) - York, North Yorkshire

6 days ago

York, Canada Dr Martens Full time

We're looking for a Key Holder to join our fantastic **York **team for **20** hours per week.

Shifts will be varied across 7 days and we'll also need you to be able to help out covering the management teams holidays.

**THE GIG**

Reporting to the Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Assistant Store Manager & Store Manager.

**THE STUFF THAT SETS YOU APART**
- Achieving sales targets
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Be a trusted key holder - which will include the responsibility of opening the store
- Any other reasonable task as instructed by the store management team

**OUR FUNDAMENTAL QUALITIES**

It’s never just a job at Dr. Martens. It’s a way of life.

We live and breathe our Fundamentals**: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.**

Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.

To be our **Keyholder** you will possess these qualities;
- Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
- Demonstrate a good understanding of customer service
- Sales oriented - target driven and able to assist the team with achieving store goals and
- Demonstrate a good understanding of leading a team and driving sales
- Professional, but also authentic and fearless

**WHAT’S IN IT FOR YOU?**
- Welcome pair of Docs
- 65% off all footwear & 50% off all accessories
- Opportunities for growth
- Bonus incentives
- 2 paid volunteer days per year
- Pension contribution
- Access to our Employee Assistance Programme & Mental Health First Aiders
- We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community._

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