Manager - Business Management

2 weeks ago

Quebec City, Canada Air Canada Full time

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Reporting to the Senior Manager, Business Management, this role is responsible for complex business casing and performance management for Air Canada Product and the Aeroplan program.

**Responsibilities**:
Complex Business Casing and Strategy
- Directly engage with the Product team to build strategic recommendations for new Product investments. For example, new lounge investment, new product launch program financial impact
- Working closely with the Loyalty team, support highly complex business cases, including transformational program decisions such as Air Canada points accrual structure, expiry policy. These decisions have potential impact to Aeroplan’s bottom line in the tens of millions of dollars each year
- Distill complex problems and work through potential solutions using financial, loyalty, revenue management, credit card, and other data sources
- Investigate opportunities into untapped markets based on deep analysis into a particular whitespace

KPI ownership
- Using PowerBI and Analytics provided data to contribute analysis on key Aeroplan program drivers for the weekly Program Performance Meeting (PPM), attended by Aeroplan and Marketing leadership
- Work with key Air Canada cross-functional stakeholders, such as Analytics, Data, Currency Management to ensure Program KPIs are readily available and accessible
- Deliver muti-year forecasts, taking into account multiple inputs and contributing factors, for key Aeroplan business drivers such as member growth, member attrition, cardholder spend, retail partner engagement
- Lead engagement with Finance to ensure KPIs are accurately reflected in financial reports
- Working with IR and Snr Management, support creation of Aeroplan and Product metrics and content for board and investor presentations
- Trusted internal advisor on results analysis and financial projections
- Ensure team members provide timely analysis for senior management on evolving competitive landscape changes

**Qualifications**
- Bachelor’s degree in business, finance, marketing or related discipline required
- Accounting post graduate or MBA an asset
- 5+ years of experience in strategy, management consulting, accounting, or finance
- Exceptional financial, analytical, and planning skills, which enable solving tangible business problems
- Incredibly strong written skills with ability to develop and present materials suitable for an executive audience in a time-sensitive environment
- Proven ability to work cross-functionally, communicate effectively and handle complex deliverables within and across business units
- Notable experience handling multiple time-critical projects within an evolving business environment
- Knowledge of Air Canada, Aeroplan and the international airline, banking & loyalty industry required
- Ability to synthesize complex information at a rapid pace to distill for Senior Execs
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

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