Bylaw Administrator

**Job Description**:
**Bylaw Administrator**

**Competition Number**:25/95

**Posting Scope**:Internal / External

**Posted Date**:May 13, 2025

**Closing Date**:May 27, 2025, 4:30 PM PST

**Department**:Bylaw Services

**Posting Type**: Continuous (Regular Full-Time)

**Work schedule**:Tuesday to Sunday (35 hour work week)

**Salary**:$ 37.65 per hour, Pay Grade 9

**Job Code**:4264

**Employee Group**:This is a CUPE Local 50 Position

**Number of Vacancies**:1

**POSITION FUNCTION**

Respond to enquiries from the public and perform clerical and office administration functions for the Bylaw and Licencing Services Department.

**KEY DUTIES**
- Respond to public requests, complaints, and inquiries regarding general Bylaw and business licence information.
- Input Bylaw ticket information into system software, ensuring ticket information is accurate and complete. File ticket appropriately and notify Bylaw Officers in cases of dispute.
- Perform administrative responsibilities associated with disputes, such as updating internal system with schedule information, dispatching documents, coordinating internal adjudication proceedings, and receiving and distributing pre-trial court hearings.
- Record information on bylaw infractions and direct information to appropriate Bylaw Officer, assist in the compilation of information for inspection files in preparation for assignment by the Supervisor.
- Develop and update procedural documents for the department relating to call assignment, radio communication, daily reporting, inspections, impounds, ticketing, scheduling, training, equipment management, and general office management.
- Provide guidance and problem-solving support to other City staff related to internal procedures. Work with departments to collaborate on procedure development and process.
- Refer complaints not handled by the City Bylaw Section to appropriate areas.
- Operate a variety of office equipment including scanner, POS system, credit/debit card machine, fax machine, printer, and photocopier. Sort and distribute mail, maintain filing systems and records related to impounds data.
- Perform a variety of administrative tasks such as: payroll time entry, recording of staff vacation, sick and overtime records, preparation of reports, letters, memos, and the coordination of calendars. Conduct ICBC search requests, schedule appointments, reconcile purchase cards, prepare purchase order requisitions, update division forms, post on departmental website, order and maintain office supplies and record meeting minutes.
- Perform related duties where qualified.

**INDEPENDENCE**
- Work is performed according to established procedures or assigned by supervisor and is reviewed upon completion.
- Problems involving deviations from established procedures are referred to supervisor.

**WORKING CONDITIONS**

**Physical Effort**:
Sit with arms unsupported while keyboarding. (often)

Prolonged standing at counter. (often)

**Mental Effort**:
Deal with negative and verbally abusive comments and complaints. (frequent)

**Visual/Auditory Effort**:
Focus on a variety of source data and computer for short periods. (often)

**Work Environment**:
Office.

**KEY SKILLS AND ABILITIES**

Organize and prioritize work.

Type 50 wpm, working level operation of current City word processing, spreadsheet, and related specialty software.

Use standard office equipment.

Maintain accurate records.

Establish and maintain effective working relationships.

Deal effectively with the public and outside agencies.

**QUALIFICATIONS**

**Formal Education, Training and Occupational Certification**:
High school graduation.

Accredited courses in Office Administration. (6 months)

**Experience**:
3 years of related experience or an equivalent combination of education and experience.

**OTHER**:
May be requested to substitute in a more senior position.