Clinic Coordinator

**About us**

Specsavers is a rewarding, fast-paced and engaging work place and our goal is to provide accessible and affordable Eyecare for all..

Our work environment includes:

- Lively atmosphere
- Safe work environment
- On-the-job training
- Company perks
- Flexible working hours
- Growth opportunities
- Wellness programs

At Specsavers, you can also aim to own your own Specsavers store one day or dive into the optical world and start your career with us as an Optician or eventually even an Eye Doctor. Many of our store partners began their Specsavers journey as Eyecare team members and now lead enthusiastic teams in their own store.

No two days are ever the same at Specsavers. As a team member, you’ll serve a number of customers with differing needs throughout the day. You’ll need to be able to work well with others in a busy team environment, as well as be able to quickly provide solutions and helpful guidance on our products and services. But don’t worry - to support you in meeting a wide range of customer needs, you’ll have continuous support from your directors and colleagues off or on the shop floor.

We pride ourselves in amazing customer service but also in creating an amazing work space and culture for our team members. There’s a reason we’ve won multiple awards for being the best place to work globally and for our commitment to training - as a business, we’re dedicated to nurturing talented people and letting them thrive. You and your colleagues will always be encouraged to boost your knowledge and learn new skills throughout your time at Specsavers. We offer a number of training courses specializing in a variety of areas, from optics and customer service to leadership and more.

**Duties**:

- Greet customers as they enter the store with a friendly and welcoming demeanor
- Start the pre exam before they see the doctor by asking questions regarding their medical history
- Answer customer inquiries about eye exams and availability with eye exam appointments and booking them in
- Direct customers to the appropriate areas of the store or workers who can help them best
- Check patients into their eye exam by collecting personal data from them -Get patients to sign their names on consent forms, msp forms etc -Provide exception customer service to every patient
- Assist with merchandizing and cleaning frames and clean floor, sanitize dust etc.
- Walk through patient through visual field testing -Explain to patients what they will expect with their eye exam and celebrate amazing technology and Specsavers affordablity and patient care

EDUCATION

High school diploma or equivalent experience

EXPERIENCE

Retail, customer service experience, optical experience - an asset but not required

WORKING CONDITIONS

On feet working in a fast past environment

Multitasking

Bending and moving to clean and organize in down time

Uniform provided

COMPENSATION
- 40 hours per week (or 35 if that's prefered), with full benefits immediately.
- Paid your competitive wage, plus an amazing performance based incentive plan that could give you an extra $2 an hour every hour.
- Free subscription to the Headspace App for relaxation and meditation
- Free subscription to the app Maple that has real Doctors who can write prescriptions and give real time advice anytime.
- Free subscription to the app LifeWorks to help with mental health and wellness.
- 2 free pairs a year (sunglasses or clear)
- Free eye exam every year
- Paid birthday and paid Volunteer day every year
- 6 sick days and 3 weeks vacation day
- A great discount on glasses for you and family and friends
- Contests and incentives to win gift cards, glasses and fun stuff

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person