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Front Desk Receptionist

2 weeks ago

Lethbridge, Canada Leading Edge Mobility Full time

**Job Summary**:Receptionist position is responsible for ensuring a seamless experience with every client. The receptionist will be responsible for being able to maintain a manner which incorporates the company’s vision and culture. As a part of the Leading-Edge Mobility team they must have great time management skills and be willing to take ownership of their performance and customer experience.

**Responsibilities**:

- Strong attention to detail and accuracy
- Consulting with clients on variety of products
- Detailed knowledge of each product
- Ensuring clients’ comfort during service by warm greeting, and conversations while in waiting area
- Listening to client’s needs to determine their preferences
- Describing different care products and their benefits
- Maintaining and updating client records
- Acting as salespersons to sell clients retail products
- Building a relationship with clients to ensure return visits
- Maintains quality service by following Leading Edge Mobility standards
- Comply with company policies, procedures, and ethical standards
- Stay up to date with all changes and information provided by management
- Contributing into the team culture in a positive manner
- Store opening and closing process
- use of POS system
- Shipping and receiving of product
- Unpacking and assembling product
- 3rd party Billing
- Any other tasks assigned

**Requirements**:

- Good verbal communication - comfortalbe answering phones
- Computer Skills
- Quick decision making
- Able to work under pressure
- Prepared to respond to client complaints
- Excellent retail product knowledge
- Ability to lift at least 20 lbs on occasion
- Experience/knowledge of Mobility products

**Qualifications**:

- Strong time management skills
- Excellent communication and interpersonal skills
- Strong problem-solving aptitude
- Strong ethics and reliability
- Experience in customer service
- Hands-on experience with office equipment

Pay: From $30,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person