Outreach, Engagement, and Attachment Worker

We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), the Hamilton Family Health Team (HFHT) will provide accommodations throughout the recruitment, selection, and assessment process to applicants with disabilities. HFHT offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by HFHT regarding a job opportunity, please advise if you require accommodation. If you require disability-related accommodations, please inform the recruiting staff.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the HFHT. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact. We thank all applicants for their interest; however, only those selected for an interview will be contacted. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
- Employee Value Proposition

**Your Opportunity**:
The Outreach, Engagement, and Attachment Worker supports patients in accessing primary care by building strong relationships with healthcare providers, community organizations, and patients. Drawing on their existing relationships and understanding of the health care, social services and other related systems. This individual will collaborate to develop and implement strategies to address barriers to care while aligning efforts with the strategic goals of the Hamilton Family Health Team and the Greater Hamilton Health Network.

**Roles and Responsibilities**:

- Collaborating with health and community organizations to identify underserved populations and create pathways for attachment to primary care.
- Engaging with patients, community agencies, and healthcare and act as a liaison and navigator between the patients and providers to ensure clear communication and trust-building.
- Attending and actively participating in community and outreach events to engage with stakeholders and promote healthcare attachment services.
- Engaging with the public to identify healthcare needs and barriers to access.
- Providing personalized guidance to patients, helping them navigate and advocate within healthcare systems and connect with appropriate primary care providers.
- Address social determinants of health by connecting patients with relevant community resources.
- Assisting in the provision of ethical verbal hand offs/transfers of accountability to facilitate a successful attachment.
- Taking a critical thinking and relational approach when dealing with challenging situations - advocate, intervene and provide patient centered transitions as required.
- Collecting, understanding and presenting data related to patient attachment rates, primary care availability, and community needs.
- Conducting outreach to community organizations and healthcare providers.
- Facilitating regular communication with community partners to strengthen collaboration.

**The above responsibilities are not to be considered all-inclusive.

**If so, we are looking for a future colleague who has**:

- Post-secondary education in Social Services or related field. Registration with regulatory college preferred.
- Experience in healthcare or community services, preferably within the Greater Hamilton Health Network.
- Strong relationship-building, interpersonal, communication, and problem-solving skills.
- Knowledge of healthcare systems, legislation in practice and the social determinants of health.

**Why Join the**HFHT**?**:

- Competitive Employee Value Proposition including, but not limited to:_
- Healthcare of Ontario Pension (HOOPP)
- Meaningful, purpose-based work
- 12 paid Stat holidays and one (1) extra float day
- Flexible work schedule
- Ongoing green initiatives

**Summary**:
**Classification**:Non-union
**Primary Location**: Hamilton - Various HFHT Hub Locations

**Multi-site**: Yes

**Schedule**: Monday-Friday
**Employee Class**: Regular part-time (0.4 FTE)
**Date Available**: ASAP

**Application Instructions**:
Interested applicants please submit résumé and cover letter as one document using naming convention:
**Note**:
We thank all applicants for their interest, only those selected for an interview will be contacted.