Community Outreach Specialist

CityKidz is seeking a passionate & outgoing Community Outreach Specialist to join in our mission of building nurturing personal relationships with children and caregivers. Community Outreach Specialists will have a front row seat as our children grow and dream and see lives transformed. The ideal candidate has experience with Children & Youth, passion for relationship building and having a positive impact within their community.

About CityKidz

In Canada, 1 in 5 children is growing up below the poverty line. For generations, poverty has stolen dreams and destroyed futures. At CityKidz, we think it’s time to change that, and we’re looking for committed people who will work with us to help kids dream big dreams and reach their full potential. CityKidz is a non‑profit, Christian organization dedicated to increasing resiliency and inspiring big dreams for Canadian children living in low‑income communities by providing inspirational experiences and nurturing personal relationships, one child at a time.

Position Overview

The Community Outreach Specialist is a part‑time, 30‑hour/month contract position and member of the Programs team. The Community Outreach Specialist will build and establish nurturing relationships with children and caregivers in a designated service area through weekly Home Visits and CityKidz Saturday Programming. Through weekly Home Visits, Specialists provide valuable information about CityKidz programs, events, and policies, ensuring that families are informed and engaged. Specialists actively build relationships, fostering trust and understanding, and work toward creating a supportive network within the community. They serve as ambassadors of CityKidz and play a crucial role in identifying and addressing the unique needs of each family.

This position is up to 13 hours per week.

Work hours will be shared in the interview process.

Home Visit Leader

- Give leadership to the designated community in Hamilton

- Provide communication to registered families regarding CityKidz programs, events and policies

- Consistently build relationships with participants and caregivers

- Recruit new participants using CityKidz enrolment process

- Serve as a brand ambassador of CityKidz, representing faith, hope and love in the community in a safe and inclusive way

- Report any concerns of child safety to the Coordinator of Community Outreach and/or Children’s Aid Society

- Schedule volunteers to support Home Visits

Saturday Bus Leader

- Give leadership to transporting children to and from CityKidz programs, maintaining the safety of participants and volunteers

- Create experience of safety, fun and program anticipation and relationship building during the bus experience

- Participate in CityKidz Saturday show and be a role model to participants, Jr Leaders and volunteers on how to engage with the show

- Foster relationships with Bus Team Members & Jr Leaders

- Provide coaching to Team Members

- Schedule Bus Team Members for Saturday Program

Saturday Program Support

- Support CityKidz Saturday program in logistics roles

Community Outreach

- Participate in the planning and implementation of participant recruitment and retention events in the community

- Research community groups to enhance knowledge among volunteers and share information with families

Administration & Reporting

- Complete weekly accountability reports and metrics for community outreach work

- Maintain accurate map of neighbourhood

- Attend monthly Community Outreach Team Meeting

- Attend biweekly 1:1 with supervisor

- Support annual program evaluation process and other community surveys

Qualifications and Demonstrated Skills

- Ability to make decisions within policy, with excellent verbal communication

- Know the values and working culture of CityKidz

- Minimum 21 years of age

- Comfortable working in Microsoft Office, Teams, Canva

- Organized, detail oriented and able to prioritize work

- Ability to work independently with moderate supervision, and within a team

- Ability to develop, schedule and coach a team of 5‑10 volunteers

- Comfortable working with diverse multi‑faith/denominational communities

- Experience working with vulnerable populations

- Flexible schedule – Evenings & Weekends

- Adaptable and enjoys change

- Demonstrated ability to thrive in a fast‑paced organization

- Desire to learn and grow their skills

- Comfortable being on buses

- Has a driver’s license, regular access to a vehicle

What We Provide

- A unique work experience which provides self‑satisfaction and the opportunity to create positive change in our community

- An opportunity to be part of a dynamic team where you will be able to develop your skills and increase your knowledge of the profession

CityKidz is committed to an inclusive, equitable, accessible workplace, and welcomes applications from racialised communities, persons with disabilities, members of minority groups, and all who reflect the diversity of our community. CityKidz accommodates the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the hiring manager to ensure your accessibility needs are accommodated through this process.

Thank you for your interest in CityKidz and please note that only successful candidates will be contacted. For more information about CityKidz please visit www.citykidz.ca

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