Outreach, Engagement, and Attachment Worker

**Together, we do amazing things every day.**

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the HFHT, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values and celebrates the contributions of our employees.  No matter what your role, working with us is about making a difference - every day

**Your Opportunity**:
This is your opportunity to significantly shape and influence health outcomes for the Hamilton community.

The Outreach, Engagement, and Attachment Worker supports patients in accessing primary care by building strong relationships with healthcare providers, community organizations, and patients. Drawing on their existing relationships and understanding of the health care, social services and other related systems. This individual will collaborate to develop and implement strategies to address barriers to care while aligning efforts with the strategic goals of the Hamilton Family Health Team and the Greater Hamilton Health Network.

**Key Responsibilities**
- Collaborating with health and community organizations to identify underserved populations and create pathways for attachment to primary care.
- Engaging with patients, community agencies, and healthcare and act as a liaison and navigator between the patients and providers to ensure clear communication and trust-building.
- Attending and actively participating in community and outreach events to engage with stakeholders and promote healthcare attachment services.
- Engaging with the public to identify healthcare needs and barriers to access.
- Providing personalized guidance to patients, helping them navigate and advocate within healthcare systems and connect with appropriate primary care providers.
- Address social determinants of health by connecting patients with relevant community resources.
- Assisting in the provision of ethical verbal hand offs/transfers of accountability to facilitate a successful attachment.
- Taking a critical thinking and relational approach when dealing with challenging situations - advocate, intervene and provide patient centered transitions as required.
- Collecting, understanding and presenting data related to patient attachment rates, primary care availability, and community needs.
- Conducting outreach to community organizations and healthcare providers.
- Facilitating regular communication with community partners to strengthen collaboration.

** **The above responsibilities are not to be considered all-inclusive.**

**Qualifications**
- Post-secondary education in Social Services or related field. Registration with regulatory college preferred.
- Experience in healthcare or community services, preferably within the Greater Hamilton Health Network.
- Strong relationship-building, interpersonal, communication, and problem-solving skills.
- Knowledge of healthcare systems, legislation in practice and the social determinants of health.

**Why join the HFHT?**

Competitive Employee Value Proposition including, but not limited to:

- Healthcare of Ontario Pension (HOOPP)
- Extended health care benefits including health, dental, vision & critical Illness insurance
- Meaningful, purpose-based work
- 12 paid Stat holidays and one (1) extra float day
- On-site parking
- Ongoing green initiatives

**Summary**

**Classification**:Non-Union
**Primary Location**:Hamilton - Various HFHT Hub Locations

**Employee Class**: Regular Part-time, 0.4 FTE
**Date Available**:ASAP

**Application Instructions**

**Note**

**Job Type**: Part-time

Expected hours: 16 per week

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Hamilton, ON L8R 2K8: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable working 16 hours per week?

**Experience**:

- Outreach and Engagement: 3 years (required)

Work Location: In person