Guest Services Representative

2 weeks ago

Greater Sudbury, Canada Fairfield by Marriott Full time

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Perform light housekeeping and cleaning duties, Handle wake-up calls, Assist clients/guests with special needs, Provide customer service

Work Remotely
- No

**Salary**: $16.00-$16.25 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Work Location: One location

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