Creative Director

**BTS Digital**

BTS is the global leader in turning strategy into action. We inspire and equip people to do the best work of their lives, creating better businesses and a better world. Within BTS digital, the Toronto office specializes in crafting highly creative self-paced customized digital learning experiences for many of the world’s leading organizations. We create impact through high creativity, meaningful design and powerful storytelling.

**The Role**

The Creative Director is a new and exciting addition to the Creative Design Team. Overseeing the Creative Design team (comprised of Art Directors) and working closely with the Visual Design and Media Production teams (e.g. Animation, Illustration, UX Design and Articulate Storyline 360 development), this role exists to pave a creative vision forward and support the team through this critical growth period for the business.

Reporting to the Head of Digital Learning Operations, this is a role with a dual focus - supporting a talented team to realize their potential and deliver amazing work, while supporting the business in terms of pushing creativity, improving processes, and optimizing workflows. You understand how to deliver quality within a business context.

**Your Critical Skills**
- **_Creative Leadership_** - You are confident in all facets of the creative process, with the ability to transform an understanding of current and future trends in design and technology into a thoughtful creative concept and experience. You know how to solve big design challenges while sweating the smallest details of line breaks and pixel perfect layouts to create powerful experiences. You are passionate about art direction that is thoughtful, meaningful, provocative at times, and significant. You can take our creative team to the next level.
- **_People Leadership _**- You lead with empathy in everything you do. You know how to coach others, provide strong feedback to guide their work, and support their careers. You know how to unlock the potential in others and help them do the best work of their lives.
- **_A Digital Expert_** - You come from a strong background of digital work - using technology to create amazing experiences - and your passion for the intersection of media, design and technology is contagious. You are consistently providing thought leadership and advising peers on industry-leading practices.
- **_Client-facing Skills_** **- You have a track record of client success and are comfortable and confident with clients. You know how to understand their needs, educate them when needed and craft solutions to meet their challenges. You know how to best represent the media team in critical client interactions.
- **_Business Leadership_**_ - _You get the corporate world and understand the role of creative work within the reality of business. Scope management, tight timelines and strong processes do not scare you. You can balance the needs of a creative team with the needs of the business - improving quality while also improving profitability and efficiency.

**What You’ll Do**

**_Leading the Work _**- Partner with the Management Team Custom Digital Learning (CDL) to maintain/define a cutting-edge vision for delivery of world class training services and operational best practices.
- Direct projects from concept to completion with mínimal oversight, ensuring that our projects consistently maintain a high degree of innovation and quality
- Lead the creation of visually stunning end-to-end experience design concepts
- Maintain a critical eye for processes and quality and lead by example for how you want the team to work
- Work through the team to meet deadlines in a time sensitive industry
- Collaborate with team members to produce ideas and provide the creative guidance for the new designs

**_Leading the Team _**- Provide regular guidance to 5+ Art Directors, ensuring that they succeed in their role, and that our creative vision is being followed
- Support team to disrupt, improve and evolve ways of working when necessary
- Own design principles, establishing brand, tone and manner, brand guidelines, and visual identity
- Foster team development and improved performance. Set a vision for the team, foster further collaboration and work to unlock further creative potential in others.
- Support individual reports through coaching, feedback and skill development.

**_Leading the Business _**- Identify opportunities and mitigate risk with the media conceptualization and production process
- Prioritize needs and requests based on the needs of the business and drive those priorities within the team
- Identify gaps in the market and spot opportunities to create value
- Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments

**Your Ideal Background**
- 5+ years’ experience in a relevant environment
- Experience in a management and people leadership role within an agency-like environment
- Experience develop