IT Service Desk Manager

**About ESW - IT Business Advisors** ESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid-sized, and enterprise businesses. At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise, proven...

**The Opportunity** We are hiring a **Manager, Service Desk** to lead the service desk team as the face of Information Technology Services (ITS), serving up to 30,000 end-users daily across several physical locations. In this leadership role, the incumbent will oversee a team of supervisors and service desk staff, managing Tier 0 through Tier 2 of the ITIL...

**The Opportunity** Manager, Service Desk is the face of ITS to an organization that can see up to 30,000 end-users per day across several physical locations and is responsible for leading a team of supervisors and internal service desk staff. This role is responsible for managing Tier 0 through 2 of the ITIL stack. This includes a call center, walk-up...

**Mission**:** Competition Info**: - Competition Close Date: Thursday, November 13, 2025 at 11:59pm - Calendar: 12 Month - Salary: Staff Association Grade G, $37.92 - $47.96/hour - FTE: 1.0, 35 hours/week ** Position Description**: - **Responsibilities**- Provides day-to-day training, guidance and orientation of Service Desk Analysts, temporary employees...

**Mission**: **Competition Info**: Calendar: 12 Month **Salary**: Staff Association Grade F, $30.01 - $39.38 /hour FTE: 1.0, 35 hours/week **Position Description**: **Responsibilities**: - Serves as the first point of contact for CBE staff to report problems or disruptions regarding technology and other services that are approved for the Service Desk....

**Builder of the year 22 times. Picture a career with us**: As one of Alberta's largest home builders, Jayman BUILT offers customers a wide range of beautiful homes in the most desirable communities of the Calgary and Edmonton areas. Jayman is a market leader and has been providing the highest standard of quality for 42 years by blending fine craftsmanship...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QC Report To: Director of Information Systems | Service: Information Systems OVERVIEW Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs),...

**Long View. A career that helps you get more out of life.** *** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long...

Join our dynamic team as an Analyst, IT Service Desk! As the first point of contact you’ll play a crucial role in ensuring smooth operations and resolving IT related challenges for our diverse team. **What Will You Be Doing?** - Serving as the primary contact for all IT related issues for all business units (FYidoctors, BonLook, Visique, solis) and Home...

**Job Overview** **Duties** - Manage front desk operations, ensuring a smooth and efficient workflow. - Greet and assist visitors, providing exceptional customer service. - Check clients into classes & manage personal trainer & class schedule. - Handle multi-line phone systems, directing calls and taking messages as needed. - Maintain office organization...