Event Coordinator

**Are You Ready to Navigate the Future of Luxury River Cruising?**
- Do you have a passion for creating unforgettable events and delivering luxury experiences?_
- Do you thrive in a fast-paced environment where you can juggle event planning, sales, and client engagement?_
- Are you eager to develop your skills in event planning, sales operations, and client engagement with a globally recognized luxury travel brand?_

If so, this opportunity is for **you**.

**THE OPPORTUNITY**

Join **Scenic Luxury Cruises & Tours and Emerald Cruises** as an **Events Coordinator**, where you’ll play a key role in bringing extraordinary travel experiences to life This role is perfect for an enthusiastic and organized individual eager to gain hands-on experience in event planning, sales operations, and luxury travel.

**KEY RESPONSIBILITIES**
- ** Event Planning**: Organize and execute promotional events, including but not limited to Information Sessions, private client events, trade shows, and Travel Lounges, aimed at showcasing our luxury cruise offerings.
- ** Logistics Management**: Coordinate all logístical aspects of events, including venue selection, catering, travel arrangements, shipments, and audiovisual setup.
- ** Marketing Collaboration**: Collaborate with the marketing team to create promotional materials, event invitations, and post-event follow-up campaigns.
- ** Vendor Relations**:Build and maintain relationships with event venues, vendors, and partners to ensure smooth event execution and optimal cost-effectiveness.
- ** Budget Management**: Work within event budgets, ensuring all events are executed within financial constraints while delivering maximum impact.
- ** Post-Event Analysis**: Conduct post-event evaluations to measure success, gather feedback, and identify areas for improvement for future events.
- ** Travel**: Willingness to travel as needed for events, including attending cruises to gain firsthand knowledge of the product.
- ** Reporting**: Track and report on the success of events, including the number of leads generated, conversion rates, and customer feedback. Provide actionable recommendations for future events.

**PERFORMANCE EXPECTATIONS**
**Sales conversion**:

- Build and execute 100+ shows per year
- 20%+ conversion per show

**Market and product Knowledge**:

- Stay updated on all Scenic and Emerald product
- Updated on the latest trends in the luxury cruise industry, including new destinations, ships, and onboard experiences

**Customer Service**:

- Demonstrate the ability to anticipate the needs of customers, future guests, travel agents, and consistently satisfy these needs in a professional manner
- Identify problem areas and seek timely and effective solutions
- Ensure high priority is given to the focus on customer service within the department
- Use initiative and judgement to ensure all matters are properly handled.

**Work Coordination**:

- Ability to prioritise workload
- Ability to adhere to deadlines
- Assist sales team to achieve department goals

**Work Coordination**:

- Ability to prioritise workload
- Ability to adhere to deadlines
- Assist sales team to achieve department goals

**REQUIREMENTS**
- Minimum of 2-3 years of experience in event planning, sales, or hospitality, preferably within the luxury travel or cruise industry.
- Exceptional organizational and multitasking skills, with the ability to manage multiple events simultaneously.
- Strong interpersonal and communication skills, with a customer-focused approach.
- Proven ability to work in a fast-paced environment and meet deadlines.
- Proficient in event management software and Microsoft Office Suite.
- A keen eye for detail and a passion for delivering high-quality, luxury experiences.
- May require work extended hours, weekends and undertake domestic travel
- Must be able to lift 30lbs
- Valid driver’s licence

**Why Choose Scenic Group?**
Scenic Group is an equal-opportunity employer offering a competitive compensation and benefits package including:

- Salary $50,000
- Four weeks vacation
- A generous health and wellness account

Scenic Group is a global leader in luxury river and ocean cruising, proudly operating internationally renowned brands Scenic Luxury Cruises & Tours and Emerald Cruises. For almost 40 years, Scenic Group has redefined the travel experience, delivering unparalleled luxury and adventure to discerning travellers worldwide. With our Vancouver-based sales and marketing office, we serve as the hub for promoting our award-winning river and ocean cruises to Canadian travel agents and guests. This position is open to all qualified applicants who are legally entitled to work in Canada.

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