HR Business Advisor, Bilingual

ADP is hiring an experienced Human Resources Business Advisor to support our HR Outsourcing business. In this position, you will help our external Comprehensive Service clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Unlock Your Career Potential: Human Resources at ADP. It's at the very core of what we do. Whether it's partnering with our external clients or our internal partners - you work across all HR disciplines to deliver your human capital management expertise in an increasingly competitive global marketplace. **Responsibilities**: - Utilizing a proactive, consultative approach, receives and responds to external client inquiries using various technology platforms. - Educates clients on human resources tools, information, and best practices. - Keeps up-to-date and proficient on a wide variety of Canadian employment laws and regulations at both the provincial and federal levels. - Provides the client with guidance and best practices in the various areas of human resources, including employee relations, legislation compliance, performance management, recruitment and hiring, rewards and recognition, health and safety, etc. - Leverages every client touchpoint as an opportunity to create value for the client. - Participates in training and development activities to keep current on HR related topics, and system and product enhancements and changes. - Participates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, and development of HR training. - Research information from multiple resources to provide best practice knowledge to clients. - Maintains appropriate records of client contact through the Case Management System ensuring that case notes are professionally written and that they thoroughly and accurately capture full details pertaining to client requests. - Adheres to internal policies and procedures in an effort to minimize risk and liability to ADP. Must be able to transition between a wide variety of HR competencies quickly and proficiently. - Participates in ADP client retention efforts, including helping to identify clients-at-risk. - May be requested to support other teams within ADP's HR Centre for Excellence. - Performs other related duties as assigned. Experience, Skills, Academic: **Qualifications**: - Minimum 3-5 years' experience in Human Resources - Experience is HR Consulting is an asset - Must be fully bilingual in French and English - Must be familiar with HR legislations and regulations throughout Canada - Advanced Internet and MS Office Skills (Word/Excel) required - Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes - ADP Product knowledge in WorkforceNow (WFN) is an asset - Must have a positive attitude with a willingness to adapt to meet business requirements **Education**: - Bachelor's Degree preferred or equivalent in HR experience - HR Designation is an asset **About ADP**: We power the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of business outsourcing and human capital management solutions world-wide. ADP is an Equal Opportunity Employer. NOTE TO APPLICANTS: **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.