Customer Experience Associate

7 days ago


North York, Canada Scotiabank Full time

Requisition ID: 187683 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs - Nurturing rich, long-standing relationships **Is this role right for you? In this role you will**: - Build strong customer relationships and deliver excellent customer service - Uncover and solve customers’ needs - Explain complicated concepts simply - Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrate an eagerness to learn and determination to succeed **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you**: - Have strong customer service skills - Are willing to assist in a professional, friendly and efficient manner - Are available to work a flexible schedule - Have experience with conducting simple sales, proactive marketing calls and providing financial advice - Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options - Previous banking experience is a strong asset **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development - A competitive compensation and benefits package Location(s): Canada : Ontario : North York Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • North York, Canada Digital Treasury Group Inc. Full time

    At Digital Treasures, we bring our clients' memories back to life through digital media. Customer service and high-quality work are our top priorities. Our role is to ensure our customers’ experience is professional, courteous, and solution oriented. We are looking for individuals who enjoy working with people and pride themselves on making customer...


  • North York, ON MC P, Canada Scotiabank Full time

    Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our Customer...


  • North York, Canada Scotiabank Full time

    Requisition ID: 164587 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their...


  • North York, Canada Positive Dance Experience Full time

    Positive Dance Experience is growing! We’re seeking an exceptional individual to join us as a Customer Service & Administrative Assistant (as an independent contractor). As the Customer Service & Administrative Assistant for Positive Dance Experience, you will be our first point of contact for our valued members, and consequently one of our most important...


  • North York, Canada Positive Dance Experience Full time

    Positive Dance Experience is growing! We’re seeking 2 exceptional individuals to join us as our Customer Service & Administrative Assistants. As the Customer Service & Administrative Assistant for Positive Dance Experience, you’ll be our first point of contact for our valued members, responding speedily to all customer issues. As one of our most visible...


  • North York, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...


  • North York, Canada Scotiabank Full time

    Requisition ID: 225897 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...


  • North York, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...


  • North York, Canada The Successful Investor Full time

    **CIRCULATION & CUSTOMER SERVICE ASSOCIATE** **The Successful Investor Inc.** We are a growing wealth management and investment publishing firm with 25+ years’ experience in subscription marketing and independent portfolio management with assets under management verging on $1 billion and growing. As we are transforming our business and experiencing...


  • North York, Canada Lions Dynasty Full time

    We are currently looking for a Customer Service/Sales Associate to join our North York team. The main goal for our Associates is to interact and engage with customers in an effort to increase brand awareness on behalf of our clients. Our team is dedicated to providing a live promotional platform as a primary resource to our clients. That way, we can make a...