Office Administrator

7 days ago

Scarborough, Canada Brighton Convention Centre Full time

**About Us**
Brighton Convention Centre is a premier destination for memorable experiences. We are dedicated to providing exceptional service and creating an inviting atmosphere for all our guests. To support our growing needs, we are looking for a highly organized and customer-focused Office Administrator to join our team.

**Job Summary**
The Office Administrator will play a central role in the smooth functioning of our front office operations. This position involves direct client interactions, managing inquiries, handling client details, processing payments, and ensuring a seamless experience for all guests and visitors.

**Key Responsibilities**:

- Answer phone calls and handle client inquiries with professionalism, providing information about services, bookings, and venue details.
- Log client details accurately, ensuring data is updated in our records for efficient follow-up and future reference.
- Address frequently asked questions and common client concerns, providing clear, courteous responses.
- Draft and organize client contact details and relevant information as needed for communications and bookings.
- Manage cash transactions, process payments securely, and handle related administrative tasks to support financial records.
- Assist with general office organization, ensuring a clean and welcoming environment for all clients and staff.

**Qualifications**:

- Previous experience in office administration, customer service, or a similar role (hospitality experience is a plus).
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency with standard office software and payment processing systems.
- A positive attitude, professionalism, and the ability to manage multiple tasks efficiently.
- Comfortable handling cash and card transactions, with a commitment to accuracy and accountability.
- Tamil language proficiency is an asset.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 18 - 20 per week

**Benefits**:

- Company events
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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