Director, Group Governance and Risk Management

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Role Summary**

Reporting to the AVP Governance and Portfolio Management, the **Director, Group Governance and Risk Management** is a key contributor to the success of the Canada Group Benefits (GB) and Group Retirement Services (GRS) business units. This role will establish and lead a team in delivering governance support to both businesses, with an initial focus on supporting the sponsor sales, contracting, and due diligence processes. The mandate also includes oversight of privacy programs related to the Canadian Dental Care Plan (CDCP).

**What will you do?**
- Establish the framework, structure and processes for a new team of governance managers supporting GB and GRS. Develop and implement resource allocation and work prioritization plans; process flows and documentation; and approval channels and escalations paths.
- Participate in client due diligence processes, e.g. meetings with clients or auditors
- Partner with cross-functional leaders to secure additional resource expertise when needed
- Implement standardized processes to complete ongoing regulatory questionnaires
- Oversee processes to support annual SOC2 certification requirements
- Provide guidance on governance content in sales support materials and custom agreements
- Monitor the external environment, e.g. legislative changes, to understand and assess potential impact to the business
- Lead a team of individual contributors by providing ongoing coaching and feedback; prioritizing work and allocating resources; and removing roadblocks
- Drive the evolution of the team’s mandate and processes to meet additional business needs and close gaps. Identify opportunities, assess business priorities and resource capacity, and propose solutions.

**What you need to succeed?**
- University degree or equivalent
- 10+ years relevant industry experience
- Knowledge of GB and GRS products and services, the regulatory environment and emerging issues impacting the business
- Working knowledge of operational risk management frameworks and processes
- Excellent partnership and collaboration skills; ability to manage through influence
- Self-starter, with the proven ability to build and establish new teams and processes
- Strong problem-solving and critical thinking skills, with the ability to think clearly and respond effectively under pressure
- Excellent communication skills, including the ability to present effectively to executives, clients, and external audiences
- Ability to excel in a rapidly changing environment
- Bilingual (French) is a strong asset
- CEBS designation is a strong asset
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required **for Quebec only** for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide

**Unique Requirements**

**What’s in it for you?**
- We are proud to be on the 2024 Best Workplaces in Canada list by Great Place to Work.
- We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
- In 2024, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 15th consecutive year, leading Canadian insurers.
- A caring, supportive, and inclusive culture
- Flexible Benefits from the day you join to meet the needs of you and your family
- Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
105,000/105 000 - 180,000/180 000

**Job Category**:
Business Analysis - Process

**Posting End Date**:
05/01/2025