Assistant Service Manager, Automotive Retail

2 days ago

Orleans, Canada Orleans Honda Full time

Alpha Auto Group (" G") is cruising at top speed elivering - st-in-class service - our amazing c stomers b - lways put - g them first. T - eep our engines ru ning smoothly, we need - ockstar w all about - vice, growth, collaboration, and sma - ng goals. Think you’ve got what it ta - ? Our *Orleans Honda* location s on the - kout for an *Assis nt Service Manager* to - in the dream team. With th uto industry booming, no - Actively working to support the Service Department in identifying opportunities for coaching and development within your team. Actively working to communicate and support personnel for further skill development. - Help communicate technical problems to service staff and assisting Service Advisors with difficult diagnostics - Looking for gaps in knowledge and productivity, working ongoing with the team to address and improve efficiencies. - Organizing the shop floor and parking lot to ensure that areas are both safe and effectively accessible. - Support the Shop Foreman in the supervision of Technicians in repair procedures, which includes reviewing the quality of service repairs performed and helping to ensure dealership standards are met. - Reviewing all shop comebacks with appropriate Technicians. *Qualifications* - 3-5 years’ experience in automotive retail, ideally in a Service Advisor role. - Proven leadership skills. - High attention to detail/organization/time management. - Ability to work with mínimal supervision with high attention to detail. - Strong interpersonal, customer service, and communication skills. - Previous experience in a management role is an asset. Pay: From $55,000.00 per year Benefits: - Extended health care - Paid time off Schedule: - Day shift - Monday to Friday - Weekends as needed Supplemental pay types: - Bonus pay Experience: - Service Advisor: 2 years (preferred) - Customer Service: 3 years (preferred) - Automotive: 3 years (preferred) Language: - English (required) Licence/Certification: - Drivers License (required) Work Location: In person

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