Retail Assistant Manager Bilingual

**Job Title: Retail Assistant Manager**

**Location**: Orleans, Ontario (Store within a Store)

**About Us**:
Hello We’re AutoShack, a top player in the automotive parts industry, and we’re on the rise With our expansion, we need enthusiastic Assistant Managers to help lead our retail store at a new, bustling location with tons of growth potential.

**Why You’ll Love This Role**:
This isn’t just a job; it’s a chance to kickstart a diverse and rewarding career path. You’ll have the opportunity to learn and grow, opening doors to all kinds of professional development

**What You’ll Do**:
As an Assistant Manager, you’ll take the wheel on daily operations and be groomed to manage a team of up to 18 awesome staff members. Your key responsibilities will include:

- Creating schedules and managing inventory like a boss
- Training and mentoring team members to help them shine
- Coordinating with our Contact Center for smooth online returns and BOPIS orders
- “Working in the automotive retail industry can be physically demanding. Certain positions require employees to spend most of their workday on their feet and to carry heavy and awkwardly sized items. A reasonable level of physical fitness and flexibility is beneficial.”

You’ll work within a 7-day operating schedule, ensuring everything runs seamlessly while focusing on profitability and delivering an exceptional customer experience.

Ready to rev up your career with us? Let’s connect

**Key Responsibilities**:

- **Lead and Inspire**:manage and support the growth of a team of up to 18 retail staff with a focus on their performance.
- **Develop Talent**: train, develop and coach a diverse team to achieve top-notch skills and service ratings.
- **Run the show**: Oversee daily store operations to meet efficiency and profitability targets while crushing our sales goals
- **Inventory PRO**:Learn to develop skills to maintain accurate stock levels, work with other diverse teams for purchasing and customer contact, and solve any inventory issues.
- **Customer Champion**: Create a customer-first vibe in _your_ store, tackle issues as they come up and promote exceptional service.
- **Collaborate and stay informed**:Work closely with the contact center and warehouse teams to ensure smooth handling of returns and BOPIS orders. As you grow in your role, you’ll provide regular updates to senior management on store performance and team productivity, gaining valuable insights into effective communication and reporting.

**What do **_**you**_ **bring to the table?**

**Experience**:

- 2+ years retail supervisory experience
- Proven record of leading small to mid-sized teams in a fast-paced, high volume setting

**Skills**:

- Strong leadership, communication, and organization skills
- Comfortable with Microsoft Office, various POS systems, retail management software, and Zoom.
- Results-driven with a passion for excellent customer service.

**Education**:

- Post-secondary education is a definite preference.
- Bilingual French and English is a must
- Knowledgeable about automotive parts is a plus.

**Why Join AutoShack?**

**Great **pay and benefits that **actually matter**

Take the lead in a retail store located in vibrant communities with a huge growth potential

Join a fun, supportive team that champions innovation and success

Level up your career with a company that truly invests in your growth and development

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer Service: 4 years (required)
- Retail management: 2 years (preferred)
- Supervising: 2 years (required)

**Language**:

- English (required)
- French (required)

Licence/Certification:

- Drivers License (required)

Work Location: In person