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Experienced Dental Receptionist

3 weeks ago

Richmond, Canada Aurora Dental Clinic Full time

**Duties**:

- Greeting, scheduling, and billing clients
- Providing a warm and welcoming front desk experience
- Facilitating payments from clients and insurance providers
- Sending out appointment reminders and confirming client appointments
- Compliance to dental records management and privacy standards
- Liasing with staff, partners, vendors, clients, and insurance providers as required
- Ordering and receiving supplies and paying supplier invoices
- Managing incoming and outgoing mail
- Maintaining the lobby, front desk, and records in a professional and organized manner
- General office tasks such as filing, photocopying, scanning, faxing, and digitizing records
- Basic bookkeeping tasks such as tracking inventory and reconciling statements to invoices
- Daily use of - Windows, Microsoft Office Suite, Google Suite, Gmail, Cleardent, bookkeeping concepts
- Assisting with other aspects of clinic upkeep when assigned
- Excellent oral and written English communication skills
- Exceptional attention to detail
- Verbal proficiency in Mandarin or Cantonese (a large percentage of our patient base does not speak English)
- Outgoing and friendly with past customer service experience
- Self-motivated and able to contribute independently to a team
- Adaptable and enjoys a challenging environment where you are constantly learning (our clinic adapts to stay on the leading edge of modern dentistry)
- Computer proficiency and ability to learn new software
- A high level of professional integrity and respect for patient confidentiality
- Comfortable working in a fast-paced dental environment
- Strong problem solving skills and ability to resolve client issues in a calm and professional manner

For questions, or to apply, please submit your resume and cover letter through indeed.

PLEASE DO NOT CONTACT the clinic directly for hiring related inquiries.

We look forward to meeting you

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: From $22.00 per hour

**Benefits**:

- Company events
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- dental receptionist: 2 years (required)

**Language**:

- Cantonese (required)
- Mandarin (required)

Work Location: In person