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Temporary Lead

3 weeks ago

Ottawa, Canada Stuart Weitzman Full time

Stuart Weitzman is a leading luxury accessories brand that is synonymous with strength in femininity. Defined by an energetic, modern and bold attitude, SW is known for its unique approach to melding fashion, function and fit in every silhouette. The brand’s focus on creating timeless, effortless shoes and handbags that are engineered to empower women with both confidence and comfort has resonated around the world, as SW is now available in all corners of the globe through an array of websites, boutiques and retail partners.

Stuart Weitzman is part of the Tapestry, Inc. portfolio - a global house of brands powered by optimism, innovation and inclusivity.

**Job Title: Temporary Associate, North American Retail**

**Primary Purpose**:Supports the customer experience and completes operational tasks to assist in achieving store’s sales plan.

**The successful individual will leverage their proficiency in operations to...**
- Exhibit the competencies listed below with a focus on Drive for Results.
- Complete daily operational tasks, including shipment, order fulfillment, stockroom organization, inventory management, and bringing/returning product to sales floor.
- Maintain overall cleanliness and Stuart Weitzman’s standards on the selling floor, in the stockroom, and offsite/warehouse.
- Demonstrate a strong communication, adaptability, and flexibility to change based on needs of business.
- Deliver a bold, energetic, purpose-driven customer experience.
- Ensure Stuart Weitzman’s Visual Guidelines are properly executed and maintained on the sales floor at all times.
- Support floor moves.
- Execute all types of operational tasks as assigned.
- Adhere to all Stuart Weitzman policies, including Loss Prevention.
- Be a brand ambassador of Stuart Weitzman

**The accomplished individual will possess**:

- Strong communication skills both oral and written.
- Excellent organization and attention to detail.
- Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

**The accomplished individual must have**:

- Ability to execute at a fast pace.
- Ability to maneuver sales floor and stockroom; climbing, bending and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

**An outstanding professional will have**:

- 1-2 years of experience in a retail environment preferred.
- High School diploma or equivalent work experience preferred.

**_Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements._**

**Our Competencies for All Employees**
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Interpersonal Savvy**: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- **Learning on the Fly**: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- **Perseverance**: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.