Coordinator, Community Engagement

**Position Summary**:
Are you a passionate community builder who wants to make a positive impact locally and globally? Join our team at Empowerment Squared, a Canadian charity with a mission to empower newcomer, racialized and marginalized youth, families and communities with tools and skills to reach their full potential and thrive in society. We offer barrier-free and cost-free programs such as mentorship, access to post-secondary education, information literacy, career and skills development, systems navigation, sports and recreation, and much more.

Empowerment Squared is looking for a Coordinator, Community Engagement, to join our Development and Community Engagement Division. Reporting to the Senior Director, Development and Community Engagement, this position contributes to the growth and impact of our mission and programs by enhancing community engagement. The Coordinator, Community
Engagement is responsible for providing leadership to and coordination of Empowerment Squared’s engagement activities, including volunteer management, cultivating and stewarding relationships with diverse partners, volunteers, stakeholders, donors, as well as managing volunteer, partnership and related databases.

**Key Responsibilities**:

- Lead and implement Empowerment Squared’s Community Engagement and outreach efforts including volunteer recruitment and management
- Act as the point of contact for community engagement and outreach
- Create and manage partnership agreements, ensuring alignment with organizational goals and values.
- Facilitate the creation of relevant content for marketing and communications.
- Oversee the end-to-end cycle of the volunteer program from recruitment to retention.
- Monitor and evaluate the performance of the volunteer program, gathering feedback from relevant internal and external stakeholders.
- Manage the administration of the volunteer and partnership database.
- Analyze data and provide insight to inform effective engagement with volunteers and partners, optimizing growth opportunities.
- Track, analyze and create reports based on volunteer and community engagement activities
- Ensure integrity, confidentiality, and accuracy of data in relation to volunteers and community engagement activities
- Create monthly, quarterly, semi-annual, and annual dashboards and reports.

**Disclaimer**:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this role at any time as appropriate.

**Required Qualifications and Competencies**:

- A university degree or a combination of comparable skills and experience.
- Minimum of 5 years of experience in community engagement and database management.
- Strong leadership and relationship-building skills.
- Experience working with volunteers, partners, donors in a wide range of capacities.
- Experience in creating and presenting compelling presentations to internal and external audiences.
- Excellent organizational and program management abilities.
- Strong communication (verbal and written) and interpersonal skills, with the ability to engage diverse stakeholders.
- Proficiency in data management, analysis, and reporting. Knowledge of Keela is an asset.
- Proficiency in computers, Microsoft Suite, Google Suite, and CRM systems.
- Strong solutions-oriented mindset with the ability to problem-solve, adapt and pivot.
- Ability to work independently and as part of a team in a fast-paced environment.
- Maintain confidentiality and demonstrate integrity, accountability, honesty, and transparency.
- Demonstrate a strong team spirit, working cooperatively and collaboratively with colleagues and maintaining a positive and encouraging attitude.
- Proven ability to exercise diplomacy, professionalism and good judgment.
- Valid driver license and access to a reliable vehicle.

**Start Date**:
Immediate (negotiable)

**Hours**:Full-time, 40 hours a week. This position is required to work in-person at the Empowerment Squared office in Hamilton, Ontario, and or in schools and the community, as well as occasional evenings or weekends to accommodate program schedules. Travel may be required to attend meetings, conferences, and program events. All necessary precautions would be taken in accordance with health & safety guidelines.

**Compensation and Benefits**:
$45,000 - $55,000 annually, commensurate with experience. Salary will be based on education, experience, and competencies combined with organizational capacity. Compensation package includes benefits such as health, dental, and life insurance.