Coordinator, Community Engagement

**Position Summary**:
Are you a passionate community builder who wants to make a positive impact locally and globally? Join our team at Empowerment Squared, a Canadian charity with a mission to empower newcomer, racialized and marginalized youth, families and communities with tools and skills to reach their full potential and thrive in society. We offer barrier-free and cost-free programs such as mentorship, access to post-secondary education, information literacy, career and skills development, systems navigation, sports and recreation, and much more.

Empowerment Squared is looking for a **Coordinator, Community Engagement,** to join our Development and Community Engagement Division. Reporting to the Senior Director, Development and Community Engagement, this position contributes to the growth and impact of our mission and programs by enhancing community engagement. The Coordinator, Community Engagement is responsible for providing leadership to and management of Empowerment Squared’s engagement activities, including researching prospects, cultivating, managing, and stewarding relationships with diverse partners, volunteers, stakeholders, donors, as well as managing volunteer and donor databases.

**Key Responsibilities**:

- Provide leadership to and management of Empowerment Squared’s community engagement activities, including cultivating, managing, and stewarding relationships with diverse partners, volunteers, stakeholders, and donors.
- Develop and implement community engagement strategies, including growing and diversifying volunteer and donor base.
- Research and qualify volunteer and donor prospects, build a robust pipeline of qualified prospects for cultivation, track and manage the prospect research process.
- Act as the point of contact for community engagement.
- Develop and execute partnership agreements, ensuring alignment with organizational goals and values.
- Create and maintain relevant content for marketing and communications.
- Manage the end-to-end process of the volunteer program, including recruitment, onboarding, support supervision, recognition, and retention.
- Monitor and evaluate the performance of the volunteer program, gathering feedback from relevant internal and external stakeholders.
- Manage the administration of the volunteer and donor database.
- Analyze data and provide insight to inform effective engagement with volunteers and donors, optimizing growth opportunities.
- Track, analyze and create reports based on revenue streams.
- Ensure integrity, confidentiality, and accuracy of data.
- Create monthly, quarterly, semi-annual, and annual dashboards and reports.

**Disclaimer**: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this role at any time as appropriate.

**Required Qualifications and Competencies**:

- A university degree or a combination of comparable skills and experience.
- Minimum of 5 years of experience in community engagement and database management.
- Strong leadership and relationship-building skills.
- Experience working with volunteers, partners, donors in a wide range of capacities.
- Experience in creating and presenting compelling presentations to internal and external audiences.
- Excellent organizational and program management abilities.
- Strong communication (verbal and written) and interpersonal skills, with the ability to engage diverse stakeholders.
- Proficiency in data management, analysis, and reporting. Knowledge of Keela and HubSpot is an asset.
- Proficiency in computers, Microsoft Suite, Google Suite, and CRM systems.
- Strong solutions-oriented mindset with the ability to problem-solve, adapt and pivot.
- Ability to work independently and as part of a team in a fast-paced environment.
- Maintain confidentiality and demonstrate integrity, accountability, honesty, and transparency.
- Demonstrate a strong team spirit, working cooperatively and collaboratively with colleagues and maintaining a positive and encouraging attitude.
- Proven ability to exercise diplomacy, professionalism and good judgment.
- Valid driver license and access to a reliable vehicle.

**Start Date**: Immediate (negotiable)

**Hours**: Full-time, 40 hours a week. This position is required to work in-person at the Empowerment Squared office in Hamilton, Ontario, and or in schools and the community, as well as occasional evenings or weekends to accommodate program schedules. Travel may be required to attend meetings, conferences, and program events. All necessary precautions would be taken in accordance with health & safety guidelines.

**Compensation and Benefits**: $45,000 - $55,000, commensurate with experience. Salary will be based on education, experience, and competencies combined with organizational capacity. Compensation package includes benefits such as health, dental, and life insurance.