Service Advisor

2 weeks ago


Moncton, Canada Moncton Kia Full time

**Job Overview**

**Responsibilities**
- Greet customers promptly and professionally, assessing their service needs and concerns.
- Provide detailed explanations of automotive services and repairs to customers.
- Upsell additional services based on customer needs and vehicle condition.
- Maintain accurate records of customer interactions, service requests, and transactions.
- Collaborate with technicians to ensure timely completion of services while keeping customers informed on progress.
- Handle cash transactions accurately and efficiently.
- Address customer inquiries and resolve any issues that may arise during the service process.
- Foster long-term relationships with customers through exceptional service and follow-up.

**Experience**
- Previous experience in a dealership or automotive repair environment is preferred.
- Strong mechanical knowledge to effectively communicate with both customers and technicians.
- Proven track record in customer service and sales, with the ability to upsell services effectively.
- Familiarity with cash handling procedures is advantageous.
- Excellent communication skills, both verbal and written, with a focus on providing outstanding customer experiences.
- Ability to work in a fast-paced environment while maintaining attention to detail.

Join our team as a Service Advisor where your expertise will contribute to delivering exceptional automotive service experiences

**Job Types**: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- Extended health care
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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