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Hydronics Inside Sales

2 weeks ago

Vaughan, Canada NEXT SUPPLY Full time

**NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics -setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.**

**Duties and Responsibilities**:

- Building and maintaining relationships with existing customers by offering product knowledge and assistance for their daily requirements.
- Designing hydronic systems including Heat Loss/Gain and Sizing Calculations, Mechanical Room Layouts, and Loop Layouts using various tools like Excel and AutoCAD.
- Must be comfortable proactively calling sales leads and selling company brands.
- Work well in group atmosphere and be willing to express thoughts and ideas to increase sales.
- Highly motivated and work well in pressure situations.
- Work with purchasing and quotations departments to ensure timely delivery of both material & pricing.
- Work with Shipping/Customer Service to ensure customer delivery needs.
- Purchase non stock material and arrange pick-up in accordance with customer expectations through Vendor Pick-ups notices.
- Regularly complete Customer Complaint forms.
- Manage sometimes difficult and emotional customer situations.
- Present and maintain active role and involvement in Inside Sales/Order Desk meetings.
- Proactive follow up on orders/quotations and requests.
- Any other duties as required.

**Requirements/Qualifications**:

- 2 + years of previous experience in a similar role is required.
- Strong product knowledge of hydronic supplies is required.
- Excellent customer service skills is required.
- Multi-tasking skills with the ability to manage various orders and activities.
- Computer Literate in Microsoft Office.
- Team oriented - ability to work well with others.
- Excellent written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Ability to react quickly and provide solutions to problems.
- High sense of urgency and strong work ethic.
- Ability to remain strong under pressure and provide logical solutions.

**We thank all applicants for their interest in NEXT Supply but only those selected for an interview will be contacted.**

**We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.**

Application question(s):

- How many years of experience do you have working in the plumbing or hydronics industry?

Work Location: In person